Program

October 18

7:30-8:30 a.m. - Registration

New Haven Lawn Club
Lobby

8:30-9:30 a.m. - General Session/Opening Remarks

The Future of Work: Top Trends Reshaping Business and How to Prepare for Them
Dan Schawbel

Yale School of Management
SOM 4400


10-11:00 a.m. - Culture and Engagement

Manufacturing

Leveraging Culture to Deliver Manufacturing Excellence
Amir Ghannad

Yale School of Management
SOM 4400

Healthcare

Creating a Transformational Onboarding Experience in Healthcare
Jacque Burandt and Theresa Scepanski

Yale School of Management
SOM 4410

Finance

Proactively Anticipating Change in Financial Services
Scott Pitts

Yale School of Management
SOM 4420

11:15 a.m.-12:15 p.m. - Talent Development and Innovation

Manufacturing

Blue Collar Leadership: Engaging the Frontline in Manufacturing to Improve the Bottom Line
Mack and Ria Story

Yale School of Management
SOM 4400

Healthcare

Healthcare Organizations: Developing, Retaining, and Promoting Talent
Dr. Howard Forman

Yale School of Management
SOM 4410

Finance

Create Engaging Compliance Training by Focusing on the Financial Learner's Experience
Matthew Daniel

Yale School of Management
SOM 4420

12:30-1:45 p.m. - Lunch

New Haven Lawn Club
Ballroom

Sponsored by Intrepid by Vital Source

Intrepid by Vital Source 


2-3 p.m. - Regulations and Compliance

Manufacturing

Juggling Act: Balancing the Training Expectations of the Manufacturing Industry
Walter E. Johnson

Yale School of Management
SOM 4400

Healthcare

Making the Most Out Of Mandatory: Best Practices for Healthcare Compliance Training & Communications
Greg Rider

Yale School of Management
SOM 4410

Finance

Credibility and Behavior: The Reciprocity of Trust as a Financial Compliance Strategy
Marsha Ershaghi Hames

Yale School of Management
SOM 4420

3:15-4:15 p.m. - Learning Technologies/L&D Trends

Manufacturing

The Role of Artificial Intelligence in Bridging the Skills Gap in Manufacturing
Andrew Henderson

Yale School of Management
SOM 4400

Healthcare

Mobile Learning: Yale Medical Group Introduces Best Practices for Branding New Training
Yon Sugiharto

Yale School of Management
SOM 4410

Finance

The Role Artificial Intelligence (AI) Plays in Regulatory Compliance Within the Financial Sector
Kayvan Alikhani

Yale School of Management
SOM 4420

4:30-5:15 p.m. - Cross-Industries Panel

Learner’s Journey towards Service Excellence and High Performance

Dick Daniels, Nicole Bunselmeyer, Jared Ledoux, and James Bywater

New Haven Lawn Club
Ballroom

Sponsored by Intrepid by Vital Source

Intrepid by Vital Source

 

 

5:30-7:30 p.m. - Networking Night

David Friend Hall at the Peabody Museum of Natural History

Sponsored by Yale Medicine


October 19

8:30-9:30 a.m. - Leadership and Employee Engagement

Manufacturing

4 Secrets to Communicate, Engage, and Improve Results With a Technical Environment 
Betsy Allen Manning

New Haven Lawn Club
Ballroom

Healthcare

Leadership Behavior in Times of Change: The Impact on Healthcare Engagement
Ellen Bettenhausen

New Haven Lawn Club
Main Dining Room

Finance

Servant Leadership in the Finance Industry: Support, Motivate, and Serve
Tom Darrow

New Haven Lawn Club
Private Dining Room

9:45-10:45 a.m. - Case Study

Manufacturing

Creating Best Practice and Breaking Misconceptions in eLearning
Erin Higgenbotham

New Haven Lawn Club
Ballroom

Healthcare

Compliance Risks: Emerging Technologies 
Lori Gravelle

New Haven Lawn Club
Main Dining Room

Finance

One Financial Organization's Journey From Compliance to Connection
Jonathan Ellis

New Haven Lawn Club
Private Dining Room

11 a.m.-12 p.m. - Closing Keynote

How Savvy Training and Development Professionals Lead
Liz Weber

Yale School of Management
Zhang Auditorium


TRACKS

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