Program
October 18
7:30-8:30 a.m. - Registration
New Haven Lawn Club
Lobby
8:30-9:30 a.m. - General Session/Opening Remarks
The Future of Work: Top Trends Reshaping Business and How to Prepare for Them
Dan Schawbel
Yale School of Management
SOM 4400
10-11:00 a.m. - Culture and Engagement
Manufacturing
Leveraging Culture to Deliver Manufacturing Excellence
Amir Ghannad
Yale School of Management
SOM 4400
Healthcare
Creating a Transformational Onboarding Experience in Healthcare
Jacque Burandt and Theresa Scepanski
Yale School of Management
SOM 4410
Finance
Proactively Anticipating Change in Financial Services
Scott Pitts
Yale School of Management
SOM 4420
11:15 a.m.-12:15 p.m. - Talent Development and Innovation
Manufacturing
Blue Collar Leadership: Engaging the Frontline in Manufacturing to Improve the Bottom Line
Mack and Ria Story
Yale School of Management
SOM 4400
Healthcare
Healthcare Organizations: Developing, Retaining, and Promoting Talent
Dr. Howard Forman
Yale School of Management
SOM 4410
Finance
Create Engaging Compliance Training by Focusing on the Financial Learner's Experience
Matthew Daniel
Yale School of Management
SOM 4420
12:30-1:45 p.m. - Lunch
New Haven Lawn Club
Ballroom
Sponsored by Intrepid by Vital Source
2-3 p.m. - Regulations and Compliance
Manufacturing
Juggling Act: Balancing the Training Expectations of the Manufacturing Industry
Walter E. Johnson
Yale School of Management
SOM 4400
Healthcare
Making the Most Out Of Mandatory: Best Practices for Healthcare Compliance Training & Communications
Greg Rider
Yale School of Management
SOM 4410
Finance
Credibility and Behavior: The Reciprocity of Trust as a Financial Compliance Strategy
Marsha Ershaghi Hames
Yale School of Management
SOM 4420
3:15-4:15 p.m. - Learning Technologies/L&D Trends
Manufacturing
The Role of Artificial Intelligence in Bridging the Skills Gap in Manufacturing
Andrew Henderson
Yale School of Management
SOM 4400
Healthcare
Mobile Learning: Yale Medical Group Introduces Best Practices for Branding New Training
Yon Sugiharto
Yale School of Management
SOM 4410
Finance
The Role Artificial Intelligence (AI) Plays in Regulatory Compliance Within the Financial Sector
Kayvan Alikhani
Yale School of Management
SOM 4420
4:30-5:15 p.m. - Cross-Industries Panel
Learner’s Journey towards Service Excellence and High Performance
Dick Daniels, Nicole Bunselmeyer, Jared Ledoux, and James Bywater
New Haven Lawn Club
Ballroom
Sponsored by Intrepid by Vital Source
5:30-7:30 p.m. - Networking Night
David Friend Hall at the Peabody Museum of Natural History
Sponsored by Yale Medicine
October 19
8:30-9:30 a.m. - Leadership and Employee Engagement
Manufacturing
4 Secrets to Communicate, Engage, and Improve Results With a Technical Environment
Betsy Allen Manning
New Haven Lawn Club
Ballroom
Healthcare
Leadership Behavior in Times of Change: The Impact on Healthcare Engagement
Ellen Bettenhausen
New Haven Lawn Club
Main Dining Room
Finance
Servant Leadership in the Finance Industry: Support, Motivate, and Serve
Tom Darrow
New Haven Lawn Club
Private Dining Room
9:45-10:45 a.m. - Case Study
Manufacturing
Creating Best Practice and Breaking Misconceptions in eLearning
Erin Higgenbotham
New Haven Lawn Club
Ballroom
Healthcare
Compliance Risks: Emerging Technologies
Lori Gravelle
New Haven Lawn Club
Main Dining Room
Finance
One Financial Organization's Journey From Compliance to Connection
Jonathan Ellis
New Haven Lawn Club
Private Dining Room
11 a.m.-12 p.m. - Closing Keynote
How Savvy Training and Development Professionals Lead
Liz Weber
Yale School of Management
Zhang Auditorium
TRACKS
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