Credibility and Behavior:

The Reciprocity of Trust as a Financial Compliance Strategy

Marsha Ershaghi Hames

According to the Edelman Trust Barometer, trust levels are at their lowest in decades. Trust is in crisis around the world. With headlines of misconduct, patterns of complicity, and abuse of power at the highest ranks, governance, risk, and compliance practitioners are recalibrating their approach to building sustainable workforce cultures. The compliance and ethics function is reaching across the aisle to collaborate with talent, HR, and learning and development leaders to create a holistic lens into the organizational culture. Research shows that building effective compliance programs starts with trust and consistent behavior, not just regulatory guideposts and training. In this session, learn how to move beyond policy and harness strategies to place principles into action. Corporations are realizing the necessity to develop, train, and equip frontline leaders with tools and resources to engage teams around uncomfortable conversations—prepare to be on the front lines of this movement.