Proactively Anticipating Change in Financial Services

Scott Pitts

There are six forces of change that affect financial services: customers/clients, competition, technology, leadership, government/regulations, and employees. Prioritizing which forces of change to focus on requires an intentional approach to cost-benefit analysis and strategic alignment. In this webcast, we will consider the six areas of change origination and how to determine what responses to implement or to abandon. You will leave with:

  • deeper knowledge of change management time management skills
  • a systematic approach to change management decision-making skills
  • a pragmatic approach to systematizing change implementation