By Bruce Tulgan
Everybody has bad days or bad moments.
In our career seminars, we do an exercise, but the point is not to help a person find out whether they have a bad attitude. Instead, the purpose is to help each person figure out for themselves, when they have bad days or bad moments, what kind of bad attitude behavior they are most likely to display. Armed with that information, the person should be better prepared to avoid that behavior and take corrective action more swiftly when it does happen.
We take learners through a series of questions to learn about the bad mood behaviors they engage in:
Of course, even if you have bad moments or bad days, most people also have plenty of good attitude too. In our career seminars, we do another exercise—again, not to help a person find out whether they have a good attitude. This one helps people figure out for themselves, when they are at their best, what kinds of good attitude behaviors they most often display. Armed with that information, the person can try to leverage that strength with more purpose and consistency. Not only that, but the person may become aware of other good attitude behaviors they would like to add to their repertoire!
In this exercise, we take learners through a series of questions to learn about their good mood behaviors:
When you can make attitude—good and bad—less vague and more about specific observable behaviors, it helps people become more aware and more purposeful about mitigating their negative behaviors and accentuating their positive behaviors. Make it explicit, talk about it, focus on it, and watch the attitudes get better.
Content Track: Management Development