09:45 AM – 12:00 PM
The number one challenge with today's young talent is a problem hiding in plain sight: the ever-widening soft skills gap. Here's the bad news: Setting a good example or simply telling young workers they need to improve their soft skills isn't enough. Nor is scolding them or pointing out their failings in an annual review. Here's the good news: You can teach the missing basics to today's young talent. This session offers concrete solutions based on 20 years of research to help managers teach the missing basics of professionalism, critical thinking, and followership. You'll break those soft skills down into their component parts so you can begin to share them effectively.
• Understand the attitudes and behaviors of young employees to attract and select the best young employees when recruiting and get new young employees on board and up to speed.
• Help young employees learn and grow in their jobs and work smarter, faster, and better.
• Teach young employees to understand where they fit in the organization, how to better manage themselves, how to be managed, and eventually how to lead.
• Reduce turnover among high-performing young employees and increase voluntary turnover among low-performing young employees.
– Rainmaker Thinking
Bruce Tulgan is internationally recognized as the leading expert on young people in the workplace and one of the leading experts on leadership and management. Bruce is a best-selling author, an adviser to business leaders all over the world, and a sought-after keynote speaker and management trainer. Since 1995, Bruce has worked with tens of thousands of leaders and managers in hundreds of organizations ranging from Aetna to Wal-Mart; from the Army to the YMCA. In recent years, Bruce was named by Management Today as one of the few contemporary figures to stand out as a "management guru" and he was named to the 2009 Thinkers 50 rising star list. On August 13, 2009, Bruce was honored to accept Toastmasters International's most prestigious honor, the Golden Gavel. This honor is annually presented to a single person who represents excellence in the fields of communication and leadership. Past winners have included Stephen Covey, Zig Ziglar, Deepak Chopra, Tony Robbins, Ken Blanchard, Tom Peters, Art Linkletter, Dr. Joyce Brothers, and Walter Cronkite. Bruce's most recent book, The 27 Challenges Managers Face: Step-by-step Solutions to (Nearly) All of Your Management Challenges (Jossey-Bass/Wiley, 2014) was published in September, 2014. He is also the author of the best-seller It's Okay to Be the Boss (HarperCollins, 2007) and the classic Managing Generation X (W.W. Norton, 2000; first published in 1995). Bruce's other books include Winning the Talent Wars (W.W. Norton, 2001), which received widespread acclaim from Fortune 500 CEOs and business journalists; the best-seller Fast Feedback (HRD Press, 1998); Not Everyone Gets a Trophy: Managing Generation Y (Jossey-Bass, 2009); Managing the Generation Mix (HRD Press, 2006) and It's Okay to Manage Your Boss (Jossey-Bass, 2010). Many of Bruce's works have been published around the world in foreign editions.
01:30 PM – 03:45 PM
Why are some companies "talent magnets" with talented people lining up at the door, while most other companies spend considerable time and money looking for talent? Why do these same talent magnet companies have the highest levels of retention, engagement, and innovation from talented employees? Their secret is the fact that they adopted a new more up-to-date and effective model for managing and learning. They realized that the old model no longer worked. Before 1980, we lived in a labor-intensive industrial economy in which most people performed work with their hands. Since then, we have moved to a mind-intensive knowledge economy. Too many companies still behave as if the change never happened and are using the old model of managing hands. It is the root cause of the problems they have finding, hiring, retaining, developing, and fully engaging talent. This session will help redefine what talent means in this knowledge economy. It will explain what attracts talented people to a company and what these magnet companies are doing to develop and retain their most talented employees.
• Review the best employee handbooks and understand how they become marketing brochures for a talent magnet company.
• Assess your own workplace environments to determine to what extent they have a workplace that is managing minds.
• Use simple methods to help position your company as a talent magnet and attract talent to your organization.
• Develop an action plan to implement what you have learned when you return to work to move closer to being a talent magnet company that is managing minds.
David Grebow is CEO of KnowledgeStar, and an author, popular speaker, and workshop leader. KnowledgeStar is a consulting firm founded in 2006 to provide insight about the intersection of digital technology and education. Its clients include Fortune 500 corporations, startups, NGOs, and leading analyst firms Bersin & Associates and the Brandon Hall Group. The KnowledgeStar Blog, first published in 2008, has been consistently rated one of the one of the most informative and widely read on learning and educational technology. For 25 years prior to starting KnowledgeStar, David held senior development and management positions with leading technology and education companies, including IBM, where he co-founded the Institute for Advanced Learning; PeopleSoft; Cisco; and McGraw-Hill. David is a co-author of Minds at Work: Managing for Success in the Knowledge Economy (ATD Press) with Stephen Gill, creating a Learning Culture with Marcia Conner and James Clawson and served on the editorial review board for Information Age Publishing, working to produce a series of books on technology and learning. David's most recent book, Gamification, Games and Learning is part of the eLearning Guild's new Insight series. He has authored numerous research papers and articles for publications in the corporate education industry. KnowledgeStar is also currently involved in launching an interactive performance support system that automatically delivers just-in-time knowledge to people working in manufacturing environments. In 2015, David launched KnowledgeStar ePublications, which recently published A Compass for the Knowledge Economy Business and Sweet! A Book of Gamification Terms.
– Learning to be Great LLC
Stephen is the co-owner of www.Learning2BGreat.com, a marketplace for organizational learning tools, and also owner and principal of Stephen J. Gill Consulting. Steve's expertise is in creating learning cultures in organizations and measuring the impact of learning and performance improvement interventions. He has done this work for more than 25 years, since leaving the faculty of the University of Michigan, School of Education. He has written extensively about these topics. His most recent books are Minds at Work: Managing for Success in the Knowledge Economy published by ATD Press in 2017, Getting More From Your Investment in Training: The 5As Framework, published by RealTime Performance in 2009, Developing a Learning Culture in Nonprofit Organizations, published by Sage Publications in 2010, and Communication in High Performance Organizations: Principles and Best Practices, published as Kindle ebook in 2011. Steve also posts regularly on The Performance Improvement Blog. He serves his community as an elected trustee of Washtenaw Community College.
01:30 PM – 03:45 PM
Many think networking is something to do just when you're trying to sell something or get a new job or title. Many talent development professionals and the managers they support struggle to see the value in networking, or they think that it's a disingenuous chore at best. The problem often lies with our mindset about networking, but it also has something to do with our approach: Lots of people simply lack the skills and habits needed to be satisfied by their networking efforts and results. This session will help managers and those who develop them change their mindset and approach to networking. The speaker will demonstrate that networking is a distinct and critical managerial skill that benefits a manager's own career success. It can enhance a manager's ability to engage others, solve complex problems creatively, influence and make lasting connections, and build collaboration up, down, and across the organizational hierarchy as well as with those outside it. Come gain science-backed, proven insights and actionable tips and techniques you can use immediately to make networking work for you and the leaders you support, with none of the ick factor we associate with it!
– TalentGrow LLC
Halelly Azulay is an author, speaker, facilitator, leadership development strategist, and expert in communication skills and emotional intelligence. She is the author of two books, Employee Development on a Shoestring and Strength to Strength. Her books and workshops build on her more than 20 years of professional experience in talent development in corporate, government, nonprofit, and academic organizations. Halelly is the CEO and founder of TalentGrow, a consulting company focused on developing leaders and teams, especially for enterprises experiencing explosive growth or expansion. TalentGrow specializes in people leadership skills, which include communication skills, team building, coaching, and emotional intelligence. TalentGrow works with all organizational levels, including C-level leaders, frontline managers, and individual contributors. Halelly shares her ideas and tips on her blog, her free weekly subscription newsletter, and her leadership podcast, The TalentGrow Show.
09:45 AM – 12:00 PM
Sure, your company has affinity networks or employee resource groups (ERGs) for diverse employees, but are these organizations truly adding value for both members and the business? Is there a connection between your talent development strategy and your ERG practices? In this session, learn how to transform your ERGs from a "college club" mindset to an inclusive, business-focused group in service of your organization's goals. Identify ways that ERGs can help drive your desired workplace culture and engagement strategies as well as serve as a career engine for employees. Explore how to develop executive champions who can guide and advocate for groups while learning themselves. Imagine an environment where your business leaders are clamoring to hear from diverse workers on how to solve some of their toughest problems instead of begrudgingly participating in programs because they are supposed to.
• Self-assess where your organization is in the evolution of ERGs.
• Use best practices by looking at what top organizations and their ERGs are doing.
• Explore recommended tools and processes to move your ERG to the next level by leveraging real-life case studies.
Speaker – Jayzen Patria
Jayzen Patria is a noted speaker, facilitator, corporate learning leader, and performance consultant helping transform organizations through the power of their people finding their authentic voice and bringing their full selves to work. A dynamic and inspiring showman and presenter, Jayzen has been featured at national conferences, including Mika Brzezinski's Know Your Value, TEDx, SXSW, Creating Change, Out & Equal, Models of Pride, and Elliott Masie's annual learning event. Jayzen is a 25-year learning and development veteran of Fortune 100 companies, including General Electric, Comcast, and NBCUniversal. He has worked with some of the world's top entertainment and media brands, including Bravo, USA Network, The Golf Channel, Telemundo, Focus Features, and Universal Parks & Resorts. Most recently he led executive development and architected the Talent Lab, a uniquely branded corporate university, for NBCUniversal, one of the world's leading media and entertainment companies. There, he led executive development focused on aligning new and newly promoted vice presidents to the company culture and accelerating high-potential leaders to the senior executive level. He also supported NBCUniversal's chief diversity officer in curating leadership development programs for high-potential, diverse executives and curating and producing the annual IMPACT Summit, a unique leadership development conference for diverse employees. A lifelong equality advocate inspired by his multicultural background, Jayzen cut his teeth in the diversity space running the Gay Student Union at the University of Southern California. He helped bring the group "out of the closet" to be a highly visible element of student programming by creating alliances with campus student groups for women and people of color. Throughout his career, he has served in volunteer roles to champion the advocacy of diverse employees, leveraging his talent development expertise. He co-led GE's GLBTA Alliance for five years, helping drive LGBT acceptance throughout the company by launching chapters around the world, establishing an annual global meeting of LGBT and ally employees, and helping to build the business case for achieving a 100 percent score on the Human Rights Campaign Corporate Equality Index. For over a decade, he led OUT@NBCUniversal, one of the oldest LGBT Employee resource groups in corporate America, expanding from one chapter to 13 global chapters with over 3,000 voluntary members. In that role, Jayzen shaped the company's LGBT philanthropy strategy, partnering with nonprofits to create activations for recruitment, development, and engagement of employees. He also was a sought-after advisor on the LGBT community for TV, film, and news storytellers and marketers supporting iconic content, including Milk, The Kids Are All Right, The Danish Girl, I Am Cait, Hairspray LIVE!, and the reboot of Will & Grace. At Comcast, he supported the establishment and launch of seven national Employee Resource Groups and their partnership with the cable operator's multicultural team. Jayzen is proud to serve on the Board of Directors of the Los Angeles LGBT Center, the world's largest LGBT nonprofit, and has been honored to speak on their behalf about LGBT workplace equality with organizations, NGOs, and multinational companies in China.
09:45 AM – 12:00 PM
Creating high-performance teams and driving results requires leaders with cognitive, interpersonal, business, and strategic skills. Leaders need to engage with their teams quickly, and diagnose and support employees with efficiency, effectiveness, and confidence. These deep learning relationships are a part of powerful mentoring. The skills that enable leaders to develop those around them can be developed and leveraged, not just for their direct reports, but in all their diverse professional relationships. There are five core behaviors necessary to develop powerful mentoring: Build trust, set developmental goals, adapt communication, create momentum, and assess progress. It's time we empower our leaders to reach their full potential and set them up for success! This session will discuss these key mentoring skills and share specific methods and tools for developing leaders.
• Identify how development of specific leadership behaviors can drive strategic and individual results.
• Identify how each skill translates to powerful mentoring relationships.
• Experience practical methods for developing each skill.
Principal – TERP Associates
Jenn Labin is the owner of T.E.R.P. associates llc, a team that seeks to grow talent and ignite potential. Jenn specializes in implementing high-impact and high-value mentoring solutions. She has an extensive background in developing and facilitating content in leadership skills. Jenn has helped individuals achieve greater potential through classroom training, workshops, long-term development programs, online modules, social media, presentations, and individual development plans. Jenn is the author of Mentoring Programs That Work, a unique approach to creating sustainable and scalable programs. She also wrote Real World Training Design, a visual quick-guide for creating exceptional results within tight budgets and timelines. Jenn has also been published in the ASTD Handbook 2nd Edition, the Pfeiffer Annual: Consulting journal, 101 Ways to Make Training Active, How to Write Terrific Training Materials, and the ASTD Trainer's Toolkit app. Jenn regularly presents at corporate events, international conferences, professional association conferences, and international webinar events. Besides learning and development, she is passionate about scuba diving, the environment, and spending time with family. Jenn lives near Baltimore, Maryland, with her amazing husband and two daughters.
09:45 AM – 12:00 PM
Management is tough. More than half of new managers are rated mediocre or horrible by the people who work for them. Despite millions of dollars spent on training and development programs, new managers still struggle to be successful. In this session, you'll learn the five key skills that every manager needs to master to make the transition from doer to leader. You'll learn how to assess your personal leadership strengths, utilize frameworks to practice learning and development–centered management practices, and engage in interactive activities to explore the five skills, and you'll learn how these skills align to create a high-performance work environment.
• Learn why mindset is more important than skill set.
• Learn how today's demand for flexibility and mobility is changing management.
• Learn what skills managers need to master to be successful.
• Learn how to apply the ACCEL framework on your team.
– LiteSkip Consulting
Katy Tynan is an author, speaker, consultant and coach, and an internationally recognized expert on how work is evolving. In a world where 70% of employees are disengaged, Katy helps organizations ditch out-of-date management practices and create an inspiring, engaging culture. Over her 20-year career in IT and operations consulting, Katy has advised hundreds of organizations on how to find innovative solutions leveraging technology and human capital for competitive advantage. Katy is currently Managing Director of CoreAxis Consulting, a leading talent strategy consulting firm based in Southborough, Massachusetts. Katy is the author of Survive Your Promotion! The 90 Day Success Plan for New Managers, and her upcoming book How Did I Not See This Coming? A New Manager’s Guide to Avoiding Total Disaster.
01:30 PM – 03:45 PM
Have you ever shared a wonderful idea only to have it ignored? Do you ever feel tension in the air and suspect you might be caught in a power struggle? Do you want to have influence at a higher level? Would you like to be able to shift the group climate to be more collaborative and productive? As facilitators, trainers, leaders, or any other type of human, a conscious awareness of the dynamics of status and power can help you inspire trust, have your ideas heard and taken seriously, minimize unhealthy conflict, and create environments where people feel engaged and respected. Discover the secrets of power dynamics in this session.
• Recognize and employ the nonverbal vocabulary of status dynamics.
• Expand awareness of your habitual status behaviors and where they help and hurt your cause.
• Practice applying status fluency to facilitation, presentation and one-on-one interactions to increase influence and impact.
President – Koppett
Kat Koppett is the founder and President of Koppett, a consulting and training company specializing in the use of improvisation and storytelling to enhance workplace effectiveness. Koppett has worked with organizations as diverse as Apple, Prezi, GE, Havas Health, the URJ and the Clinton Global Initiative. She is the author of Training to Imagine: Practical Improvisational Theatre Techniques to Enhance Creativity, Teamwork, Leadership, and Learning, considered a seminal work in the field of Applied Improvisation. Kat has taught and spoke at RPI’s Lally School of Business Stanford, UC Berkeley as well as ATD, ISPI, the YPA, NASAGA, AIN and many other organizations with initials. She has given two TEDx talks on the use of improv to enhance non-theatrical performance. Kat Koppett is co-director of the Mopco Improv Theatre and the creator of the full-length musical improv format “Spontaneous Broadway” for which Theatreweek Magazine name her an “Unsung Hero of the Year”.http://www.koppett.com
Artistic Director – Mopco Improv Theater
Michael Burns is a Partner at Koppett and the the Artistic Director and Founder of the Mopco Improv Theatre, Koppett’s sister company, a performing improv company and theatrical venue. As an executive coach and facilitator for Koppett, Michael has worked with clients such as GE Research ,MVP Health, Ellis Hospital, the Workforce Development Institute, CapCom, SUNY, and many more. Michael studied theatre at SUNY Purchase, and then improv with David Shepherd in New York, where he directed for the American Modern Dance Theatre and the American Folk Theatre. He was a member of The Big Apple Experience, a short-lived but cleverly named improv troupe. He is the author of First You Sit on the Floor: A Guide to Developing a Youth Theatre Troupe.http://www.mopco.org
01:30 PM – 02:30 PM
Change is inevitable. It's not only a constant within our personal lives, but a reality within our organizations. The problem is this: Not everyone is ready for change, and not every organization is ready for change, either. Fail to adapt, and stagnation is soon to follow. So, what's the solution? Change begins in the mind. Once you and your organization develop a mindset for change, subconscious and reactionary decisions will slowly evolve into creative and intentional decisions. That's exactly where innovation begins. This session is for the innovative and forward-leaning leaders who recognize that we live and lead in a time of unprecedented change where few industries will be exempt. Create the awareness and understanding of what is getting in the way of change and innovation, and gain insight on how to strategically design a process that leverages the power of face-to-face and cinematic microlearning to create an individual and collective mindset for change.
• Learn about the inherent nature of change.
• Learn what is getting in the way of positive change and innovation in your work.
• Learn how the brain is wired and how to get it working for you and your team.
• Learn how to create an intentional and disciplined focus on the outcomes that you want.
– Global Workforce Transformation
Laura is an internationally recognized expert in change and the future of work. She has spent over twenty years as an innovator, speaker, coach, and advisor. Her global perspectives on workplace dynamics and change have earned her the reputation as someone who can create positive outcomes in even the most challenging workplace dynamics. Leveraging extensive experience as an entrepreneurial technology leader and global workforce change expert who is always looking for an innovative way to challenge the status quo, she is a valuable asset for organizations that are working on transforming from smaller to larger size, or on change management initiatives and organizational development. Her broad areas of expertise include research, human dynamics, executive coaching, strategic change, organizational transformation, global workforce innovation, and interactive cinematic micro-learning programs. Laura has authored, hosted and produced ten internationally distributed cinematic micro-learning programs for business and industry, she has hosted three television shows and a national radio program. She and her business partner are pioneer producers of Cinematic Micro-Learning programs that leverage film-making methods, coaching and storytelling into a designed process that drives true change. Laura is the award-winning author and producer of the book "Seeing Red Cars: Driving Yourself, Your Team and Your Organization to a Positive Future, and the Creating a Mindset for Change cinematic micro-learning program" It's the culmination of her dynamic philosophy, and two decades of research on trends and the future coupled with extensive experience in business.
01:30 PM – 02:30 PM
Companies cannot grow without strong technical employees. The current marketplace demands both highly technical and collaborative staff, but these two capacities combined are hard to hire. Having the best technical talent can be a market differentiator, but the strengths and biases of some technical workers can alienate others, making leadership challenging for their manager. Technology, including software, is one of the few professions where the "assets" of the organization can walk out of the office at 5 p.m. with no guarantee that they'll return. Thus, the manager who leads by intimidation, fear, and bullying runs the risks that the entire project team will walk out. IT work and people are different, and managing IT staff must also be different. In this session, you'll learn that is possible to leverage the strengths of technical staff by providing them with tools that they can use to transform themselves. You'll also learn strategies that you can use to engage and lead them.
• Adapt to the mind of technical talent.
• Start well when hiring tech staff, and use technical ladder career planning to improve retention, including creating career paths for women in technology.
• Give feedback and improve your performance management processes.
• Apply technical talent hacks to play well with others.
CEO/Queen – Russell Martin & Associates
Lou Russell is president and CEO of Russell Martin & Associates. She is the author of the ATD Press books Project Management for Trainers, Leadership Training and 10 Steps to Successful Project Management, among other titles. In addition to her many books, she contributes frequently to Computer World, Cutter Executive Reports, and Network World,among others, and publishes Learning Flash, an electronic newsletter. Lou speaks at several national and international conferences, such as the Project Management Institute, Project World, and LotuSphere. She holds a bachelor's degree in computer science from Purdue University, where she taught database and programming classes, and a master's degree in instructional technology from Indiana University.
01:30 PM – 02:30 PM
Feedback: No one wants it, no one wants to give it. It's a loaded word, and one that has the capacity to strike fear in the heart of both the recipient and the deliverer. But it's more than the interplay of minds, language, and egos. It isn't easy to foster organizational environments conducive to regular feedback. But failure to do so threatens our ability to achieve organizational objectives. In a time of leading amidst more complexity than ever, leaders and managers must uncover the secrets to making feedback work at all levels. Unlock the power of feedback in this session.
• Review the neurological and biological factors that contribute to fear of feedback.
• Address the organizational barriers that affect our ability to provide and receive feedback.
• Uncover the organizational and personal costs of avoiding feedback.
• Identify specific skills required to engage in the feedback loop.
Director, Key Executive Leadership Programs – American University
Professor Malone is the director of Key Executive Leadership Programs in the School of Public Affairs, Department of Public Administration and Policy, at American University. He is a frequent guest lecturer on leadership and organizational dynamics in state and federal agencies, professional associations, and universities, including the Fulbright Scholars Program and the Visiting Scholars program at Yale. He has extensive experience working with federal sector leaders both domestically and internationally. His research and teaching interests include public service motivation, adult learning theory, leadership, ethics, and organizational behavior. He is one of few researchers in the country certified to score the Subject/Object qualitative research methodology developed at Harvard University. Dr. Malone is a retired Navy Captain, having spent 22 years in the Medical Service Corps. While in the Navy, he served in a number of senior leadership and policy roles, including as a professor at the Uniformed Services University of the Health Sciences; Academic Director; and Dean of Academics for Navy Medicine. His most recent publications include "Thinking Up," "Selfies in the Workplace: Narcissists and the Public Manager," "Go Ahead, Laugh-Why Humor Makes for a Better Workplace," and "VulnerABILITY-Can Managers Benefit from Extreme Exposure?" His TED Talk, "Thinking About Time," is available at http://tedxtalks.ted.com and his co-edited book, The Handbook of Federal Leadership and Administration, was published in November 2016.
04:00 PM – 05:00 PM
The way we work is changing. Remote cultures are quickly becoming the norm, and talented workers are in such high demand that they rarely stay put in a role for longer than a couple of years. Employers now have to consider what it will take to not only find the best and brightest but also keep them in the building for a long enough time to push major organization improvements and change. So how do we do this? How do we breed the loyalty needed to smoothly evolve along with this new standard of work? And how do we cultivate empathy in a workforce that might look and feel different every single day? This session will explore empathy in an unusual way: from the perspective of a stutterer. We'll examine what empathy truly is and is not. And we'll also reveal the specific actions individuals must engage in daily to embolden the empathy needed for a highly engaged workforce.
• Identify the individual actions that cultivate empathy and dismantle it.
• Provide people and teams with the tools necessary to optimize engagement as the look of work continues to shift and change.
• Inspire people to connect on a deeper level by embracing their vulnerabilities.
Founder/CEO – Communilogue
Sharon Steed is a corporate empathy and communications consultant as well as an international keynote speaker. Sharon is a subject matter expert on communicating with empathy. She has spoken at companies on improving team communication and collaboration; at tech conferences on vulnerability as an asset; and has given a TEDx talk on empowering insecurities. A lifelong stutterer, she uses her speech impediment to teach both what empathy is and how to be empathetic. Sharon's course Communicating with Empathy is available on both LinkedIn Learning and Lynda.com.
02:45 PM – 03:45 PM
Our brains are wired to be most comfortable around people who think and act like us, but in the workplace being around only like-minded individuals stifles innovation and holds diverse talent back from navigating to the top. During this session, you will learn how to beat that unconscious bias to develop a workplace culture that fosters inclusion and ingenuity.
• Discover new neuroscience research identifying exactly how to train our brains to be more inclusive.
• Explore the business case for developing more diverse and inclusive high performing teams.
• Develop an innovative strategy to delivering leadership development trainings, diversity and inclusion initiatives, and mentoring programs that builds a culture where everyone feels like they belong.
CEO – MentoringMethod
Shavon is an award-winning career development and mentorship strategist specializing in the advancement of diversity and inclusion initiatives in typically male dominated fields. She is the creator of Women Evolution® and Inclusion 360°™, and as a Forbes Contributor and former host of the "The CEO Show" on ESPN she has interviewed over 200 executives and discovered exactly what is needed to move up within an organization. Shavon's magnetic personality and ground-breaking research has her speaking at Boeing, California Diversity Conference, MGM Women's Leadership Conference, American Resort Development Association, Training 2015, and the California Women's Conference.
09:45 AM – 12:00 PM
An engaging culture and compelling employment brand are important for companies that are focused on hiring and retaining the best talent. As a talent development professional, it can be overwhelming and confusing to know where to begin when building (or fixing) aspects of culture and employment brand. What if you had the ability to approach these topics as a psychologist would? In this session, you'll receive some guidelines for where to begin and what to focus on to provide culture and branding initiatives that stick.
• Assess where to begin when asked to improve, build, or change your company culture and employment brand.
• Determine whether your current culture and employment brand have the required synergy.
• Understand the differentiating factors that make or break a company's internal culture as well as the factors that make or break a company's external employment brand.
• Learn simple-to-understand frameworks to create "stickiness" for your culture and employment branding efforts.
Chief Talent Officer – Edmentum
Dr. Mia Mulrennan has spent the last 20-plus years working in academia and in Fortune 500 companies as an organizational psychologist and consultant to develop rave-worthy employment and leadership brands and strong talent and culture strategies. She is chief talent officer at Edmentum, the leading provider of online learning programs designed to drive kindergarten–adult student achievement for academic and career success. She is also chief administrative officer of the company's foundation, We Can Learn, which opens schools and libraries globally. Dr. Mulrennan is primarily focused on Edmentum's talent management, leadership development, and internal culture, and she is also known as a graduate-level professor and executive assessment specialist, with a doctorate in applied I/O psychology. A 2016 recipient of the Georgetown University Teaching Excellence Award, she taught leadership and ethics at the university's Masters of Hospitality Leadership Program. She is author of the Amazon Hot New Release of 2015 book, The Overlooked Leadership Talents of Generation X, and creator and researcher of the Rave-Worthy 5 Factors Survey, a screening survey to find and develop high-touch, customer-oriented talent.
08:30 AM – 09:30 AM
Silence breaker Wendy Walsh, a Time Magazine Person of the Year, relationship expert, and psychology professor, brings her insightful story and draws from it lessons on how to create safe, humanistic work environments. In this technological age, the superpower that business leaders, HR professionals, and employees need is an understanding of old-fashioned relationship skills. Research shows that the most productive teams have interpersonal rapport that goes deeper than formal workplace protocol. But when do those relationships cross a line that could be interpreted as harassment? This session will explore how to foster teams that are safe and inclusive yet based on authentic human connections. In 2017, Wendy became the unlikely face of the national story that exposed systemic workplace sexual harassment at Fox News, along with a corporate culture that demeaned women and minorities. As a human behavior expert, she tells the story that paved the way for the #MeToo movement, interjecting lessons about prevention that every business professional can learn from. In this session, you will be asked to challenge your assumptions about the shape of workplaces and envision a new way based on the needs of a more diverse workforce.
• Gain a deeper understanding of sexual harassment law, corporate love contracts, and the psychology of victims and perpetrators.
• Learn how to create a corporate culture where personal disclosures lead to empathy, team building, and productivity, rather than HR complaints.
• Become aware of the roots of patriarchy in the design of traditional corporate structures (for example, most businesses are designed for employees who have a wife at home).
– Dr. Wendy Walsh Show
Dr. Wendy Walsh is North America's thought leader on relationships, breaking down the psychology of sex, love, gender roles, divorce, parenting and other human behaviors on CNN every week. Speaking on topics ranging from building stronger relationships with friends and family to creating long-term, mutually satisfying relationships in the business world with clients and colleagues, Dr. Walsh's honest and humorous talks put audiences instantly at ease. In addition to her work with CNN, Dr. Walsh is also the host of Investigation Discovery network's popular series, Happily Never After, where she guides viewers through the sometimes-treacherous side of love, and the resident expert at DatingAdvice.com. Dr. Walsh brought her trademark no-holds-barred style to season four of The Doctors. She has appeared on The Today Show, The CBS Early Show, Good Morning America, The Ricki Lake Show and The View. To date, Dr. Walsh has written three books, including The Boyfriend Test, The Girlfriend Test and, soon to be published, The 30 Day Love Detox. Dr. Walsh also regularly blogs on numerous relationship sites, including DatingAdvice.com, AskMen.com, MomLogic.com, SheKnows.com, TheDoctorsTV.com and Dating.Mating.Relating.com. Dr. Walsh also lectures on evolutionary psychology and human mating strategies at California State University Channel Islands. She holds a BA in journalism, a Master's degree in psychology, and a PhD in clinical psychology.
02:45 PM – 03:45 PM
People rarely forget their onboarding experiences, positive or otherwise. It's a time of significant transition for them at many levels. Effective manager onboarding has an undeniable influence on the team and bottom-line results. Managers are the face of the culture, and their leadership behaviors and actions create a competitive advantage. Leaders are more likely to succeed based on their first 90 days. This session includes round-table discussions and presentation on leadership retention trends, research on new leader experiences, effective and practical onboarding tools, success stories, and tips to create your action plan in three minutes.
– Miami Children's
Loubna's expertise as an organizational development leader and executive coach has positioned her as a value-added resource for leaders in today's unpredictable business environment. Her career of over 20+ years has been dedicated to posturing people for success, aligning leaders and teams to create productive and empowered cultures. Loubna previously served as the director of organizational learning and development for Miami Children's Hospital and currently serves as a consultant for Mind Market Consulting. Loubna has a Master's degree in instructional design and educational technology from Concordia University.
08:30 AM – 09:30 AM
In November 2015, a prominent Silicon Valley investor told Emily Chang that his firm was looking to hire more women, but that they were not prepared to "lower their standards." That remark was the spark that compelled her to write the national bestselling book Brotopia: Breaking Up the Boys' Club of Silicon Valley, an expose of the tech industry's longstanding #MeToo problem that draws on more than 300 interviews and her time as anchor and executive producer of the daily television show Bloomberg Technology. In this session, Chang will call the industry on its meritocracy "bluff" and share surprising discoveries about how women were profiled out of tech based on mistaken assumptions, including a personality test that specifically selected for programmers who "don't like people." Today, women account for 25 percent of tech jobs and 8 percent of venture capitalists, and companies run by women get just 2 percent of funding. World-bending technology like artificial intelligence and machine learning is being developed with little to no input from women. Facial recognition technology, for example, doesn't recognize women and people of color as accurately as it does white men. In an industry that is shaping our future, this cannot be allowed to stand. Chang will offer concrete evidence that a more diverse industry will create better products for all of us and solutions to build more diverse teams and create workspaces where people of all backgrounds can thrive. She is hopeful. If Silicon Valley can build rocket ships and self-driving cars and connect the world, surely it can hire more women, too.
– Bloomberg TV
Emily Chang is the author of the best-seller Brotopia: Breaking Up the Boys' Club of Silicon Valley and anchor of "Bloomberg Technology," a live daily show about technology, innovation and the future of business at 2pmPT/5pmET. She is also the host of "Studio 1.0," an in-depth interview show, where she speaks to influencers in tech and media. While "Bloomberg Technology" covers news of the day, "Studio 1.0" brings newsmakers to life in long-form. Before joining Bloomberg, Emily was an International Correspondent for CNN based in Bejiing and London, and has won five regional Emmy awards for her reporting. She is a graduate of Harvard University and lives in San Francisco with her husband and three children.
04:00 PM – 05:00 PM
Women trying to advance their careers can face numerous obstacles, from pay disparities to a lack of meaningful networking opportunities to being assigned "office housework" instead of career-advancing projects. These obstacles can trip even the most motivated women on their way up the corporate ladder. What actions can talent management professionals take to reshape their organization's policies and practices so there are more leadership opportunities for women? In this session, the moderator will present a brief overview of the challenges women face when moving into a leadership role. Then our three expert panelists will describe their own career journeys, including the obstacles they have experienced and how they overcame them, the hard and soft skills that have made them successful, and how they developed these skills. The moderator will guide the panelists through a discussion of what works and what doesn't when creating leadership development opportunities for women, and how to assess which strategies will work best at your organization.
• Recognize the challenges women face when trying to move into a leadership role, and the skills that can help women to succeed in the workplace.
• Use strategies to create career development opportunities for women.
• Assess your company's readiness to implement a leadership development program for women.
02:45 PM – 03:45 PM
We find ourselves at a critical point. Most organizations try to use traditional management practices to deal with today's business problems, only to find their efforts to be sorely inadequate. Our competitive advantage lies in our people, yet we fail to execute the right leadership to achieve their full potential. Never before have we seen the trials we face in today's workplace: Anxiety and depression continue to negatively affect productivity; absenteeism, disengagement, and turnover are at an all-time high; skill gaps continue to grow; and global instability with new domestic policy creates business uncertainty. At the same time, we have never had this level of opportunity and access to technology, innovation, and global connectivity to align people, practices, and performance. We cannot continue to use the same models and paradigms and expect different outcomes. This session illustrates a different kind of leadership for the new reality of work.
• Seize control of company culture to drive the right kind of change.
• Consider the foundational vision, values, and competencies required for success in today's new reality for all organizations.
• Identify the eight-factor difference that sets great leaders apart from marginal managers.
• Understand the steps required to build a powerful talent development program to build your leadership corps for today and the future.
09:45 AM – 12:00 PM
Coaches are your external eyes and ears, providing a more accurate picture of reality that we all need to be our best. Every organization-particularly those facing unprecedented change and challenges-will profoundly benefit from establishing an effective coaching culture and enhancing the coachability of its members. Awareness of the power of coaching has increased significantly in recent years, as demonstrated by world-class surgeon and writer Atul Gawande's recent TED Talk, "Want to Get Great at Something? Get a Coach." This lively, interactive session will expose you to eye-opening and fun activities to measure your own coachability, along with vital information to support your efforts to transform ordinary organizations into true learning organizations through coaching. You will also gain greater clarity on the personal and organizational barriers to coaching, learn the hallmarks of an effective coaching operation, and become inspired by implementable ideas that will empower you to benefit from the business and interpersonal results of professional coaching. Join us for a rousing, informative discussion on this powerful business effectiveness approach!
Executive Coach – Spark!
Annemarie Spadafore has 17+ years of experience in activities and roles that advance business operations and enhance human performance. As an Executive Coach she illuminates blind spots and reveals opportunities for individual professional development, creates high-performing teams, and builds organizational capacity. Her ability to utilize business acumen, strong communications and interpersonal skills, and to connect clients to relevant social science research enables her to serve as a highly-effective accountability partner for individuals and organizations. She has experience working with corporate clients, Boards of Directors, the U.S. Congress and federal agencies (SES/federal administrators and senior officials), international NGOs, and high-profile non-profit organizations. She has provided executive coaching to 500+ professionals, including C-level and senior executives in professional services, global manufacturing, financial services, construction and design, and technology firms. Additionally, she also regularly coaches and provides leadership training to leaders in government and quasi-government agencies. She is an experienced group coaching, team building, and leadership development facilitator. She assists teams to coalesce after major transitions, empowers them to prevent, diffuse, and overcome interpersonal conflict, and facilitates the creation and management of team expectations, ensuring effective collaboration and communication. She develops and facilitates custom leadership and management programs, leads hybrid learning and coaching cohorts, and works directly with clients to set their management and professional development agendas. Annemarie holds a Ph.D. in Political Science from Miami University, is an accredited coach with the International Coach Federation (ICF), serves as faculty for ICF coach training programs, and also teaches organizational behavior courses for Marymount University's MBA program. She is a coaching, leadership, management, and diversity/inclusion subject matter expert for the Association for Talent Development (ATD). She has experience with several assessments, including EQ-i 2.0, Thomas-Kilmann, Hogan, StrengthsFinder, and Birkman.