Indianapolis Program

Thursday, September 19
Friday, September 20

Thursday, September 19

08:30 AM
09:45 AM
01:30 PM
02:45 PM
04:00 PM

Better Videos From Concept to Completion

TH101 – Location: Marriott 3-4
Learning Technologies

09:45 AM – 10:45 AM

Description

The use of video for training has skyrocketed. The availability of screen recording technology and a camera in almost every pocket has made recording video nearly ubiquitous. Just because everyone can make a video, however, doesn't mean everyone knows how to-or how to get better. During this session, we'll look at some basic and intermediate ideas on creating videos that are more effective, more engaging, and will improve the outcome of your videos. By attending this session, you will:

Applications

• Gain insight into pre-production best practices that will streamline and improve the video creation process.
• Take away several tips and ideas to use during video recording and editing to ensure high quality and effective outcomes.
• Learn several approaches to video and types of content that work well for video and those that don't.

Materials

  • Presentation
  • Speakers

    • Matt Pierce

      Learning & Video Ambassador – TechSmith Corporation

      Matthew Pierce, learning and video ambassador from TechSmith Corporation, has created videos for learning and marketing for more than a decade, including a live streaming video show that he started in 2010. Matt has created content for Content Marketing Institute, ReelSEO, and various training publications. He currently leads TechSmith's customer education initiative around video.

    Better Speaking, Better Training

    TH102 – Location: Marriott 1-2
    Training Delivery

    09:45 AM – 10:45 AM

    Description

    Public speaking is the primary fear of many adults. It is also the primary skill trainers need to master because poor or unimpressive speaking can ruin a training course. The great expertise and knowledge that trainers have can be wasted if they lack communication skills. How confident are you about your verbal communication skills? Are you sure that your speaking skills are up to the challenge of engaging and educating your trainees? This session offers a practical framework for understanding effective oral communication. You will learn how to create a more effective presentation and how to perform that presentation well. With this blueprint for successful oral communication, you will progress toward becoming the type of speaker you want to be. Trainers, managers, and anyone called upon to speak anywhere will get valuable ideas that can be used immediately. By attending this session, you will:

    Applications

    • Understand the five keys to creating an effective presentation.
    • Understand the six keys to delivering an effective presentation.
    • Use the skills learned to be a great communicator.
    • Feel confident that you can become a well-spoken person in every speaking situation.

    Materials

  • Handout
  • Speakers

    • Erik Palmer

      Consultant – Erik Palmer Consulting

      Erik Palmer is an author, speaker, and consultant from Denver. His work history includes trading on the floor of a Chicago commodity exchange, managing an office for a prominent Chicago commodity brokerage firm, and teaching in one of Colorado's premier school districts. In his current career, he focuses on improving oral communication, whether one-to-one, in a small or large group, informally or formally, in person or digitally. Erik shares practical, understandable ideas that enable all adults to design effective presentations and deliver them with dynamic speaking skills. Erik's book about speaking skills, Own Any Occasion, is available from ATD Press. Previous books include Well-Spoken: Teaching Speaking to All Students, Digitally Speaking: How to Improve Student Presentations With Technology, Teaching the Core Skills of Listening & Speaking, Researching in a Digital World, and Good Thinking: Teaching Argument, Persuasion, and Reasoning. His educational background includes Oberlin College, the University of Denver Law School, and the University of Colorado.

      http://www.erikpalmer.net

    Beyond Level 2: Designing Impactful Learning Programs With Evaluation in Mind

    TH202 – Location: Marriott 1-2
    Measurement & Evaluation

    11:00 AM – 12:00 PM

    Description

    All too often, evaluation is an end-of-process step at best or ignored at worst. Sometimes, because of the way professionals in our field are organized in the workplace, evaluation is considered someone else's responsibility. But knowing the desired outcomes and impact from training is critical to informing more meaningful instructional design. This session approaches instructional design from an evaluation perspective and offers a model for designing more impactful training programs by starting with the evaluation in mind. This gives you greater credibility when demonstrating the value you provide to the business leaders you support. This program is intended to be a practical application session, so please bring a learning program you are in the process of designing, will be designing, or think will be needed or helpful in the future. By attending this session, you will be able to:

    Applications

    • Use evaluation tools to inform instructional design strategies.
    • Create learning activities that are linked to desired impact.
    • Deliver an evaluation plan with every instructional design package.

    Materials

  • Presentation
  • Speakers

    • Kristopher Newbauer, CPLP

      Head of Global People & Talent – Rotary International

      Kristopher Newbauer is head of global people and talent at Rotary International, the world's oldest- and one of the largest-humanitarian service club organization. Kristopher is a past president of the International Association for Continuing Education and Training and continues to serve on its board. He holds a master's degree in global human resource development from the University of Illinois at Urbana-Champaign and a master of human resource management. He holds certificates in human resources from Cornell University and DePaul University. Kristopher serves on the adjunct faculty of human resources development, department of educational leadership in the College of Education at Northeastern Illinois University. He previously served on the adjunct faculty of the department of education policy, organization, and leadership in the College of Education at the University of Illinois at Urbana-Champaign. He was selected as one of the Top 100 Most Influential Global HR Leaders by the World HRD Congress in February 2018 in Mumbai, India, and received the Distinguished Service Award from the International Association for Continuing Education and Training (IACET) in August 2018.

    Secrets of Master Virtual Trainers: 5 Keys to Online Classroom Success

    TH302 – Location: Marriott 1-2
    Learning Technologies

    01:30 PM – 02:30 PM

    Description

    What do master virtual trainers do when facilitating interactive live online classes? This session will cover the "how-tos" for five important virtual facilitation skills: advance preparation, audience engagement, multitasking mastery, smooth audio and video, and technology expertise. Whether you are new or have been facilitating virtual classes for years, and regardless of which virtual platform you use, you will learn new ideas, tips, and techniques. By attending this session, you will be able to:

    Applications

    • Engage online attendees using common virtual classroom tools.
    • Effectively handle typical challenges that arise during virtual classes.
    • Assess your current virtual delivery skills and create an action plan for improvement.

    Materials

  • Handout
  • Speakers

    • Cindy Huggett

      Consultant – Cindy Huggett Consulting

      Cindy Huggett is an independent consultant, speaker, instructional designer, classroom facilitator, and author who specializes in technology, leadership, and learning. She's the author of Virtual Training Tools & Templates: An Action Guide to Live Online Learning; The Virtual Training Guidebook: How to Design, Deliver, and Implement Live Online Learning; and Virtual Training Basics. She helps organizations and training professionals move to the virtual classroom. Cindy is also a past member of the ATD National board of directors and was one of the first to earn the Certified Professional in Learning and Performance designation. You can find Cindy sharing tips on Twitter @cindyhugg or on her website, www.cindyhuggett.com.

    Microlearning in Microtime

    TH301 – Location: Marriott 3-4
    Instructional Design

    01:30 PM – 02:30 PM

    Description

    Our role in today's modern learning age is to reach learners and supply them with the knowledge and information they need to get the job done as they need it. This means developing an understanding of how to produce quality just-in-time, right-sized learning content. Enter microlearning. Too often learning solutions are solely focused on the classroom or overly long e-learning modules, and people in the modern workplace require timeliness, relevance, and performance support. This session will provide you with the critical foundation you need to rapidly build effective and sustainable microlearning content. You'll learn to evaluate whether or not your microlearning element helps eliminate a pain point and if it has a purpose. You'll also determine the right modality for a microlearning element and apply a targeted training model to microlearning content. By attending this session, you will be able to:

    Applications

    • Apply a microlearning strategy within your organization using the 3-D model of microlearning: discover, develop, and deliver.
    • Develop a basic project concept to build your own microlearning element from inception to implementation.
    • Use new tools, checklists, and templates to create microlearning content and objects related to video, audio, and other virtual media.

    Speakers

    • Shannon Tipton

      Chief Learning Rebel – Learning Rebels

      As owner of Learning Rebels, Shannon Tipton knows what it takes for businesses to get real results from their training departments. Having spent more than 20 years developing successful learning strategies and infrastructures, Shannon has helped businesses to realize their full potential. Working throughout North America, Europe, and Korea, Shannon has demonstrated an unrelenting passion for enabling businesses to achieve measurable results. Shannon gets ridiculously excited to help organizations integrate 21st-century learning techniques and microlearning solutions to make businesses and their people achieve success. As author of Disruptive Learning, Shannon can be found frequently speaking at conferences across North America and internationally. Recently named in the top 100 e-learning "Movers and Shakers" by eLearning Industry, Shannon's blog Learning Rebels is in the top 100 learning blogs and can be found at learningrebels.com. Learn more about what Shannon can bring to your organization by visiting LearningRebels.com.

      http://www.learningrebels.com

    The Holy Grail: Capturing Level 3 Evaluation Data

    TH501 – Location: Marriott 3-4
    Measurement & Evaluation

    04:00 PM – 05:00 PM

    Description

    To establish credibility and prove value, learning and development professionals need to measure whether participants actually applied on the job what they learned in a training program. Unfortunately, measuring on-the-job behavior change is not something many L&D professionals have much experience with. In fact, according to a recent ATD research study, only 60 percent of organizations evaluate some learning programs at Level 3. It's also not something many L&D professionals do well, often applying design principles formulated 60 or more years ago and long since outdated. By attending this session, you will be able to:

    Applications

    • Analyze the common mistakes L&D professionals make when creating Level 3 participant surveys that result in the collection of misleading or invalid data.
    • Discover 12 practical tips and guidelines for overcoming these mistakes and capturing data that demonstrate program value and provide the information CEOs want.

    Materials

  • Presentation
  • Handout
  • Speakers

    • Ken Phillips

      Founder/CEO – Phillips Associates

      Ken Phillips delivers all programs and workshops in his signature style: approachable. He is founder and CEO of Phillips Associates and the creator and chief architect of the Predictive Learning Analytics (PLA) learning evaluation methodology. He has more than 30 years of experience designing learning instruments and assessments and has authored more than a dozen published learning instruments. Ken regularly speaks to ATD groups, university classes, and corporate L&D teams. He has spoken at the ATD International Conference & Exposition on topics related to measurement and evaluation of learning since 2008. Prior to pursuing a PhD in the combined fields of organization behavior and educational administration at Northwestern University, Ken held management positions with two colleges and two national corporations. In addition, he has written articles that have appeared in TD magazine and is a contributing author to five learning and development books. He earned the Certified Professional in Learning and Performance (CPLP) credential from ATD in 2006 as a pilot pioneer and was recertified in 2009, 2012, 2015, and 2018.

      http://www.phillipsassociates.com

    Convert Classroom Training to Virtual Training in 3 Simple Steps

    FR102 – Location: Marriott 1-2
    Learning Technologies

    09:45 AM – 10:45 AM

    Description

    Organizations are increasingly moving from instructor-led classroom training to the synchronous virtual classroom. One minute of classroom time, however, does not equal one minute of virtual classroom time. And some face-to-face activities simply don't translate or even make sense online. How do you know what to translate versus what to build from scratch or what activity options are available that will help meet the desired learning outcomes? Whether you are a trainer, a designer, or someone overseeing training, you will leave this session with practical tips for migrating your classes to virtual solutions. By attending this session, you will be able to:

    Applications

    • Translate classroom lessons into virtual activities.
    • Avoid the three most common conversion mistakes.
    • Determine the best virtual activity format for each learning objective.
    • Design virtual sessions for frequent participant engagement.

    Materials

  • Handout
  • Speakers

    • Cindy Huggett

      Consultant – Cindy Huggett Consulting

      Cindy Huggett is an independent consultant, speaker, instructional designer, classroom facilitator, and author who specializes in technology, leadership, and learning. She's the author of Virtual Training Tools & Templates: An Action Guide to Live Online Learning; The Virtual Training Guidebook: How to Design, Deliver, and Implement Live Online Learning; and Virtual Training Basics. She helps organizations and training professionals move to the virtual classroom. Cindy is also a past member of the ATD National board of directors and was one of the first to earn the Certified Professional in Learning and Performance designation. You can find Cindy sharing tips on Twitter @cindyhugg or on her website, www.cindyhuggett.com.

    Create Level 2 Quizzes and Tests That Actually Measure Something

    FR101 – Location: Marriott 3-4
    Measurement & Evaluation

    09:45 AM – 10:45 AM

    Description

    Do you know how much participants truly learn from attending one of your learning programs? If not, you're not alone. According to a recent ATD research study, 83 percent of organizations evaluate at least some learning programs at Level 2 of the 5-Level evaluation models. Yet only 57 percent view the data they collect to be valuable. However, if constructed properly and worded correctly, Level 2 evaluations prove whether learning was accomplished and provide important insights into which program topics participants mastered and which they did not. By attending this session, you will be able to:

    Applications

    • Analyze common mistakes made when creating Level 2 quizzes and tests that compromise the validity of the test results.
    • Discover 15 practical tips and techniques for overcoming these mistakes so that your Level 2 quizzes and tests produce scientifically sound data.

    Materials

  • Presentation
  • Handout
  • Speakers

    • Ken Phillips

      Founder/CEO – Phillips Associates

      Ken Phillips delivers all programs and workshops in his signature style: approachable. He is founder and CEO of Phillips Associates and the creator and chief architect of the Predictive Learning Analytics (PLA) learning evaluation methodology. He has more than 30 years of experience designing learning instruments and assessments and has authored more than a dozen published learning instruments. Ken regularly speaks to ATD groups, university classes, and corporate L&D teams. He has spoken at the ATD International Conference & Exposition on topics related to measurement and evaluation of learning since 2008. Prior to pursuing a PhD in the combined fields of organization behavior and educational administration at Northwestern University, Ken held management positions with two colleges and two national corporations. In addition, he has written articles that have appeared in TD magazine and is a contributing author to five learning and development books. He earned the Certified Professional in Learning and Performance (CPLP) credential from ATD in 2006 as a pilot pioneer and was recertified in 2009, 2012, 2015, and 2018.

      http://www.phillipsassociates.com

    Overcoming Challenging Classroom Behaviors

    FR201 – Location: Marriott 3-4
    Training Delivery

    11:00 AM – 12:00 PM

    Description

    Your materials are ready. Your technology has been tested. No matter how prepared you may feel, there can always be a participant who challenges you in unexpected ways. Learn how to welcome a participant's energy without indulging it. You will walk away with a three-step model that helps in identifying challenging behaviors, shifting participant energy, and creating a self-developed reaction strategy. By attending this session, you will be able to:

    Applications

    • Identify your triggers and fears as a facilitator.
    • Determine the potential learner needs of a specific challenging behavior.
    • Use specific facilitation skills and tools to diffuse challenging behaviors without indulging them.

    Materials

  • Handout
  • Speakers

    • Carrie Addington

      Master Trainer, Internal Facilitator – ATD

      Carrie Addington is an internal ATD facilitator. She is a down-to-earth educator and people development coach with a passion for delivering effective communication solutions with a spirited energy. As a business consultant and educator for the past 12 years, Carrie has worked with a variety of business segments including retail, beauty, education, and nonprofits, and has worked with C-level executives, directors, managers, and high potentials. She has experience designing and delivering customized management and self-development programs, including personal coaching on strategy and communication. She has delivered training on key business management principles for small business owners through Bumble and Bumble University in New York, deemed the "Harvard of Hair" by the Harvard Business Review, to classrooms ranging from 20 to 150 attendees. Carrie has delivered on topics ranging from energetic accountability, leadership, and great feedback to cross-generational communication, resolving conflict, and presentation skills. Carrie is a part of the coaching network with the prominent, global executive leadership and management company the Mind Gym and is a Gallup Certified Strengths Coach. As a certified ATD Master Trainer, Carrie is knowledgeable about the development and delivery of outcome-based learning programs. She has a Master of Fine Arts in poetry from George Mason University and serves on the board of the American Poetry Museum in Washington, D.C. Carrie is passionate about using her love of language and the arts to work with individuals on establishing deeper connections with their daily work.

    Build a Project Charter in 45 Minutes or Less

    TH201 – Location: Marriott 3-4
    Instructional Design

    11:00 AM – 12:00 PM

    Description

    It's normal-and wrong-to start a new project by building out some dates. Don't do it! Always start with the project charter. The project charter sets the stage for everything, including why the organization is spending money on the project instead of something else. Because bad news early is good news in project work, skipping the project charter drives frustration, churn, and rework. You do not have time for that. In this session, you'll learn how to apply the RMA Project Charter Template to build a charter in 45 minutes or less, including objectives, scope, risk, constraints, communication, and governance. Invest in the front end and improve your capacity to deliver results. By attending this session, you will:

    Applications

    • Learn to concurrently manage multiple projects.
    • Engage project stakeholders early and keep them engaged.
    • Apply realistic project management tools.

    Materials

  • Presentation
  • Speakers

    • Lou Russell

      CEO/Queen – Russell Martin & Associates

      Lou Russell is the CEO of Russell Martin & Associates as well as an executive consultant, speaker, and author whose passion is to grow companies by growing their people. She is the author of The Accelerated Learning Fieldbook, Project Management for Trainers, Training Triage, IT Leadership Alchemy, Leadership Training, 10 Steps to Successful Project Management, and Managing Projects. Through speaking, training, and writing, Lou draws on 30 years of helping organizations achieve their full potential. She inspires improvement in leadership, project management, and individual growth. Her upbeat style and humorous stories about on-the-ground experiences will give you the passion and tools to improve the bottom line. You will be moving, laughing, participating, inspired, and challenged. Most importantly to Lou, you will learn.

      http://www.russellmartin.com

    5 Powerful Improv Exercises to Strengthen Soft Skills

    FR303 – Location: Lincoln
    Training Delivery

    01:30 PM – 02:30 PM

    Description

    Improv training has been trending in the talent development community as an effective method for developing soft skills. It's a creative approach to strengthening communication, collaboration, creativity, and agility in the workplace. In this session, you'll experience firsthand five powerful improv exercises. Learn how to implement the exercises and discover an inquiry strategy to help translate improv skills to the workplace. By attending this session, you will be able to:

    Applications

    • Identify the basic premise of improv training and how it addresses the soft skills gap.
    • Design improv training exercises to address specific organizational learning objectives.
    • Explain five foundational improv training exercises to employees at all levels and provide post-exercise feedback to translate learning to the workplace.

    Materials

  • Handout
  • Speakers

    • Viet Hoang

      Trainer – Pint Size Ideas

      Viet Hoang is a facilitator with Pint Size Ideas, a learning and development consulting group that explores the intersection of business, science, and art. Viet has been in talent development for more than 15 years; he is a regular speaker at ATD's International Conference & Exposition, and is a facilitator for its LearnNow series. Viet is a graduate of the Second City Conservatory and a founding member of two Los Angeles–based improv troupes.

    The Science of Attention and Engagement

    TH103 – Location: Lincoln
    Instructional Design

    09:45 AM – 10:45 AM

    Description

    Numerous myths persist about people's allegedly ever-shortening attention spans, but what does the science say? Neuroscience, behavioral economics, and consumer psychology offer insights into how you manage and allocate attention. Having a deeper understanding of this topic will help you create more engaging and effective learning solutions. By attending this session, you will be able to:

    Applications

    • Explore how people allocate and manage attention to make more effective training.
    • Determine the best format and strategies for different learning functions.

    Materials

  • Presentation
  • Speakers

    • Julie Dirksen

      Learning Strategy Consultant – Usable Learning

      Julie Dirksen is a consultant and instructional designer with more than 20 years' experience creating interactive e-learning experiences for clients ranging from Fortune 500 companies to technology startups to grant-funded research initiatives. She loves brains, games, and evidence-based practice. Julie has a master's degree in instructional systems technology from Indiana University and has been an adjunct faculty member at the Minneapolis College of Art and Design. Julie wrote the book Design for How People Learn, and she's happiest whenever she gets to learn something new. You can find her at www.usablelearning.com.

    Expert Presentation Secrets Revealed: What Speech Professors Never Told You!

    TH203 – Location: Lincoln
    Training Delivery

    11:00 AM – 12:00 PM

    Description

    It's time to share the secrets and address some of the biggest questions you have as a presenter. How do you establish credibility if you do not have tons of experience? How do you immediately grab and keep an audience's attention regardless of your topic? How do you engage your audience without a lot of bells and whistles? You'll leave this session knowing the biggest, never-before-revealed presentation secrets! By attending this session, you will be able to:

    Applications

    • Explore techniques to get busy adults to listen to you throughout a presentation.
    • Establish your credibility regardless of the amount of expertise you have acquired.
    • Engage audience members, maximize learning, and improve your overall effectiveness as a presenter or trainer.

    Materials

  • Presentation
  • Speakers

    • Bridgett McGowen

      Founder – BMcTALKS, LLC

      Bridgett McGowen is a published author, a presentation skills coach, and an award-winning professional speaker. Prior to launching public speaking firm BMcTALKS, she was an educational technology thought leader and faculty development consultant and a faculty member for the Texas A&M University System. Bridgett is a proud member of the National Speakers Association and is the president of her local Toastmasters club. She has earned a bachelor's degree in communication and a master's degree. Bridgett's latest book, REAL TALK: What Other Experts Won't Tell You About How to Make Presentations That Sizzle published in 2019. Bridgett is a native Texan. She and her family currently reside in Chandler, Arizona.

    Passion for the Platform

    TH303 – Location: Lincoln
    Training Delivery

    01:30 PM – 02:30 PM

    Description

    This session is focused on helping you shine in front of any audience. In addition to tips and techniques top speakers use, you'll learn the Four Questions formula to ensure your presentation is audience-focused. You'll discover how to open a presentation in a way that grabs attention every time and gain insights into stories that anchor your messages. Most importantly, you'll learn how to share your passion with confidence! By attending this session, you will be able to:

    Applications

    • Follow a four-step process to deliver an audience-focused message.
    • Create dynamic openings and action-oriented closings that help learners focus on what's important during and after the presentation.
    • Design powerful activities and stories that anchor messages and use techniques for optimal application.

    Materials

  • Presentation
  • Speakers

    • Gary Rifkin

      Chief Learning Officer – CoreClarity

      Gary Rifkin helps brilliant people shine. His work with CoreClarity is focused on helping individuals and teams understand how they are brilliant. His work as a world-class speaking coach helps individuals shine in front of any audience. At CoreClarity he serves as chief learning officer, guiding organizations, teams, and individuals to capitalize on their gifts and talents. His key responsibility is leading the Facilitator Certification program. Gary earned undergraduate and graduate degrees from Pennsylvania State University and Bowling Green State University. He has been a member of the National Speakers Association for more than 20 years and has earned the Certified Speaking Professional designation. In July 2015, Gary received the highest honor in the National Speakers Association-the Cavett Award. It is presented annually to the member whose accomplishments over the years have reflected outstanding credit, respect, honor, and admiration in the association and the profession.

    Using Design Thinking to Craft Learner Journeys

    TH401 – Location: Marriott 3-4
    Instructional Design

    02:45 PM – 03:45 PM

    Description

    Let's face it: Requests for training solutions are often requests for events or single solutions to complex problems. They can also be business-focused rather than learner-and business-focused. This session is a show-and-tell on design thinking techniques that optimize our ability to solve a business problem and provide value to learners. Understand four design thinking tools you can use to create learning solutions that "find and mind" the sweet spot of learner value and business value: empathy maps, personas, journey maps, and strategy blueprints. By attending this session, you will be able to:

    Applications

    • Explain how design thinking can help you design more effective learning solutions.
    • Use a learning journey map to design solutions that deliver value.
    • Identify the "magical" and "miserable" moments within a journey to maximize magical and avoid miserable.

    Materials

  • Presentation
  • Handout
  • Speakers

    • Sharon Boller

      President – Bottom-Line Performance, Inc.

      Sharon Boller is CEO and president of Bottom- Line Performance (BLP), a learning solutions firm she founded in 1995. Sharon has grown BLP from a single-woman sole proprietorship to a more than $4-million company. Under her direction, BLP created the Knowledge Guru learning game platform, which has received numerous industry awards, including a Brandon Hall "Gold" Award for best innovation in gaming and technology (2014). Sharon is a frequent speaker at industry conferences, and she has been speaking, writing, and practicing design thinking for several years. She has written about learning game design with Karl Kapp in the book Play to Learn: Everything You Need to Know About Designing Effective Learning Games. Her new book, which she is co-authoring with Laura Fletcher, From UX to LX: Using Design Thinking to Create Effective Learning Solutions will be published by ATD Press in 2020. Sharon has a masters in instructional systems technology from Indiana University.

      http://www.bottomlineperformance.com
    • Laura Fletcher

      Manager of Instructional Design – Bottom-Line Performance

      Laura Fletcher is the instructional design manager at Bottom-Line Performance, where she designs learning solutions and leads a team of talented instructional designers. Laura is passionate about training and development and stays current on industry trends and best practices to design award-winning courses, curricula, and product launches for global clients. She is co-authoring a book for ATD Press on design thinking with Sharon Boller. Laura has a MEd in human resource development from the University of Illinois. She is an avid, reader, learner, and experimenter as well as a follower of anything published by the d.school at Stanford University. Her passion is excellence; she wants anything she designs to bring maximum value to learners and businesses.

    UX Feedback: Usability Testing From Start to Finish

    TH402 – Location: Marriott 1-2
    Learning Technologies

    02:45 PM – 03:45 PM

    Description

    We all know a good user experience when we see it, but how do you create it? In a world where every user has increasingly high expectations for anything digital, your e-learning doesn't stand a chance if it doesn't support UX principles. Digital product pioneers have perfected the art of UX because they prioritize feedback loops in their process. In this session, we'll apply the same tactics to the design and evaluation of e-learning. Walk away with the language and the know-how to evaluate and improve your own designs. By attending this session, you will be able to:

    Applications

    • Create a framework for evaluating and critiquing user experience.
    • Develop best practices for setting up and running usability tests.
    • Write user scenarios.
    • Collect and act on user feedback.

    Materials

  • Presentation
  • Speakers

    • Becca Wilson

      Education Product Manager, Tech U – Amazon Web Services (AWS)

      Becca Wilson is a New York–based product manager, designer, and facilitator who is passionate about helping digital teams transform the way they work. She has more than 10 years of experience in instructional design, delivery, learning technology implementation, and developing blended learning strategies for Fortune 500 organizations. Becca is also a graphic storyteller, and is actively involved in communities of practice focused on design, technology, and learning.

      https://rebexlynn.weebly.com/

    Practical Storytelling: Unlock Your Greatest Training Tool

    TH403 – Location: Lincoln
    Training Delivery

    02:45 PM – 03:45 PM

    Description

    Have you ever walked away from-or delivered-a training session where learners just didn't connect with the content? Creating engaging experiences is hard to do unless you use the greatest training tool you have: storytelling. It's more than a hot topic-storytelling is the key to producing exceptional training content. This session will use storytelling to unlock examples and tips as you develop your own meaningful, memorable story in real time. By attending this session, you will be able to:

    Applications

    • Apply storytelling basics and best practices to training content.
    • Create and deliver effective stories that advance learning outcomes.
    • Engage learners through stories to create memorable, personal connections.

    Materials

  • Presentation
  • Handout
  • Speakers

    • Stephanie Hubka

      Managing Partner – Protos Learning

      Stephanie Hubka wants to live in a world where learning is exciting and inspiring, and training is recognized as a natural driver of an organization's strategy. As the managing partner at Protos Learning, Stephanie's work focuses on learning strategy, technology, training design and delivery, and evaluation. She has designed, developed, and delivered hundreds of instructor-led and online learning events for global audiences. She is also the co-founder of and travel writer for Road Unraveled, which tackles HR innovation and management through fostering a paid-time-off culture within organizations. A graduate of Carnegie Mellon University's Dietrich College of Humanities and Social Sciences, Stephanie is a Certified Professional in Learning and Performance (CPLP). She is a past president of ATD's Metro DC Chapter and serves as the association's National Advisor for Chapters. Her passion for training is equaled only by her love of exploring the globe; an avid traveler, she has visited each of the seven continents, 65 countries, and each of the 50 U.S. states.

    Maximize SME Engagement in Training

    TH502 – Location: Marriott 1-2
    Training Delivery

    04:00 PM – 05:00 PM

    Description

    Have you ever tried to prepare SMEs to train by using a "trial and error" or "sink or swim" training approach that results in false starts and frustration? Don't let that happen to your SMEs. Smart companies are leveraging the inventiveness, ingenuity, insights, and creativity that SMEs possess by involving them in the training process. Learn how to recruit and develop your SMEs to organize and deliver training and make the most of your investment. By attending this session, you will learn how to train your SMEs to:

    Applications

    • Prepare, present, and follow up on any training program.
    • Teach new processes, procedures, and skill sets.
    • Select the best evaluation methods.
    • Handle frustrated learners.

    Materials

  • Handout & Pretest
  • Checklist & Activity
  • Article
  • Speakers

    • Carrie Van Daele

      President/CEO – Van Daele & Associates, Inc.

      Carrie Van Daele is president and CEO of Van Daele & Associates. Her company was founded in 1996 as a training and development firm focused on train-the-trainer, continuous process improvement, and leadership. Carrie is the author of 50 One-Minute Tips for Trainers, and is a featured writer for several publications. Her degrees include an associate's from Evangel Bible College, a bachelor's from Indiana University, and a master's from Indiana Wesleyan University.

    Beyond ADDIE and SAM: Designing for Modern Learning

    TH503 – Location: Lincoln
    Instructional Design

    04:00 PM – 05:00 PM

    Description

    We often discuss the Internet, PCs, and mobile devices and remark on how dramatically things have changed. But has L&D changed enough to keep up? In LinkedIn's 2017 report about workplace learning, less than a quarter of L&D professionals said they would recommend their learning programs, and only 8 percent of CEOs said they saw the effect of L&D on their business. These are just some of the findings that show we need to take a fresh look at how we deliver learning and development. By attending this session, you will:

    Applications

    • Learn a new process and model for designing learning, including five actions with corresponding tools.
    • Discuss how to break out of event-based programming into a strategic set of learning assets.
    • Articulate the critical shifts and the implications for L&D.
    • Visualize the possible impact of L&D in a digital age.

    Materials

  • Presentation
  • Speakers

    • Crystal Kadakia

      Founder & Principal Consultant – Invati LLC

      Crystal Kadakia is a two-time TEDx speaker, Power 30 Under 30 award recipient, bestselling author of The Millennial Myth, and organization development consultant. She explores topics like learning, relationships, inclusion, and productivity at the edge of workplace culture as we know it. Significantly, in the learning space, she is the codeveloper of the Owens-Kadakia Learning Cluster Design Model and is invited by clients to bring it to life for the most complex learning challenges, including during massive culture changes. Part of her work has also been to change the story around Millennials and Gen Zers for thousands for more than seven years, including developing awardwining cross-generational relationship programs. In addition to consulting on learning needs, she also empowers companies through dialogue, culture assessment, and frameworks for engagement, retention, inclusion strategy, and productivity in light of poor digital habits. Crystal has a bachelor's degree in chemical engineering and a master's degree in organization development. Originally from Austin, Texas, she is now based in Atlanta, Georgia, with her husband, Jeremy, where they love enjoying time with friends, the outdoors, and immersive experiences.

    More Energy and Impact for You: EQ

    FR103 – Location: Lincoln
    Training Delivery

    09:45 AM – 10:45 AM

    Description

    Navigating a multitasking, highly matrixed, undefined world can be exhausting, unhealthy, and costly to you and your organization. Stress blinds you to opportunities. Anxiety causes typos, crazy emails, and rework. New emotional intelligence (EQ) research confirms that you can easily take charge of your emotional state and increase your energy and impact. Through exercises and examples, you'll learn simple ways to improve your day. By attending this session, you will be able to:

    Applications

    • Acknowledge your current stressors and choose strategies for positive thinking.
    • See why emotional intelligence is a muscle that you have the power to grow.
    • Improve your energy and capacity for work and at home.

    Materials

  • Presentation
  • Speakers

    • Lou Russell

      CEO/Queen – Russell Martin & Associates

      Lou Russell is the CEO of Russell Martin & Associates as well as an executive consultant, speaker, and author whose passion is to grow companies by growing their people. She is the author of The Accelerated Learning Fieldbook, Project Management for Trainers, Training Triage, IT Leadership Alchemy, Leadership Training, 10 Steps to Successful Project Management, and Managing Projects. Through speaking, training, and writing, Lou draws on 30 years of helping organizations achieve their full potential. She inspires improvement in leadership, project management, and individual growth. Her upbeat style and humorous stories about on-the-ground experiences will give you the passion and tools to improve the bottom line. You will be moving, laughing, participating, inspired, and challenged. Most importantly to Lou, you will learn.

      http://www.russellmartin.com

    Mind-Blowing PowerPoint. No, Really!

    FR202 – Location: Marriott 1-2
    Learning Technologies

    11:00 AM – 12:00 PM

    Description

    Why are most presentations so truly terrible? Few people enjoy creating, delivering, or watching PowerPoint presentations, so let's change that. This session will help you build techniques to create mind-blowing presentations. Want to know how to create visual slides? Manipulate images? Master animations? Make it interactive? Produce presentations that will astound your audience? By attending this session, you will be able to:

    Applications

    • Create visual slides using the full range of PowerPoint's tools to generate your own graphics and tell compelling stories.
    • Create interactive visual content to engage your audience, and help them learn whether in person or online.

    Materials

  • Presentation
  • Speakers

    • Richard Goring

      Director – BrightCarbon

      Richard Goring is a director at BrightCarbon, the specialist presentation and e-learning agency. He has helped to write and create thousands of presentations and coached hundreds of teams to present more effectively using visuals, diagrams, and animated sequences that explain and reinforce key points. You can learn more and find resources and tips at www.brightcarbon.com.

    First Things First: The Foundational Principles of Training Evaluation

    FR203 – Location: Lincoln
    Measurement & Evaluation

    11:00 AM – 12:00 PM

    Description

    During the 60 years the Kirkpatrick Model has existed, practitioners around the world have done their best to faithfully implement it. Others have attempted to complicate it by adding more levels, changing the levels, and otherwise rearticulating its elegant simplicity. Despite these efforts, what often occurs is little more than smile sheets, pre-tests and post-tests, and hoping for the best. It does not need to be that way. In this session, you will learn the Kirkpatrick Foundational Principles and the original four levels of training evaluation. By attending this session, you will be able to:

    Applications

    • Use practical techniques to connect training and evaluation to improved on-the-job performance and subsequent business results.
    • Use a sample evaluation form to see how your participants are reacting to your training.
    • Determine if your participants have what they need to apply back on the job.

    Materials

  • Presentation
  • Handout
  • Speakers

    • Stacy Cook

      Principal – Perception Learning

      Stacy Cook is a managing consultant at Federal Management Partners (FMP) and currently leads FMP's Learning and Development Center of Excellence. Prior to joining FMP, Stacy served a tour with the Department of Defense Task Force for Business and Stability Operations in Iraq. Stationed in Baghdad, she led a mix of government and contractor teams in a full-spectrum of organization development efforts with local businesses designed to revitalize the economy of Iraq. Since joining FMP, Stacy has translated this unique experience into innovative learning and development solutions for the company's public and private sector clients. Additionally, she has deep expertise in instructional systems design, e-learning design and delivery, strategic communications, and performance management. Stacy holds bachelor's degrees in political science, international studies, and Russian language and literature from the University of Wisconsin. She is currently pursuing a master's in adult learning and leadership from the Teachers College of Columbia University.

    From Effective to Outstanding-Processes That Elevate Performance

    FR301 – Location: Marriott 3-4
    Instructional Design

    01:30 PM – 02:30 PM

    Description

    You have your training program set up and running, yet folks still are struggling to demonstrate high levels of proficiency. What do you do? Fix the process, of course! From working with peers and trainees to having great learning tools, a focus on process improvement can make all the difference. This session is designed to help you create new processes and techniques that will enhance your productivity as well as the competency and confidence of your learners. By attending this session, you will be able to:

    Applications

    • Use a system for effectively working with trainees, fellow trainers, and other stakeholders to ensure that deliverables are consistently met.
    • Design a process for providing prework, classroom learning, and post-class "discovery tools" for reinforcement of content.
    • Create process templates, infographics, road maps, and other training aids that reinforce learning.

    Materials

  • Presentation
  • Speakers

    • Gary Rifkin

      Chief Learning Officer – CoreClarity

      Gary Rifkin helps brilliant people shine. His work with CoreClarity is focused on helping individuals and teams understand how they are brilliant. His work as a world-class speaking coach helps individuals shine in front of any audience. At CoreClarity he serves as chief learning officer, guiding organizations, teams, and individuals to capitalize on their gifts and talents. His key responsibility is leading the Facilitator Certification program. Gary earned undergraduate and graduate degrees from Pennsylvania State University and Bowling Green State University. He has been a member of the National Speakers Association for more than 20 years and has earned the Certified Speaking Professional designation. In July 2015, Gary received the highest honor in the National Speakers Association-the Cavett Award. It is presented annually to the member whose accomplishments over the years have reflected outstanding credit, respect, honor, and admiration in the association and the profession.

    • Bekah Selking

      Client Relations Ambassador – CoreClarity, Inc.

      Bekah Selking propels people and projects across the finish line. With a keen eye for detail and a love of efficiency, she comes alongside individuals to help them identify their personal and professional goals. She then creates processes that take what feels like the impossible and makes it achievable, celebrating incremental growth along the way. As CoreClarity's client relations ambassador, Bekah ensures that all qualified and certified facilitators are equipped with the tools they need to help the individuals and teams with whom they work thrive. She develops, implements, and enhances resources that lead participants to greater "aha" moments and streamlines processes for the facilitators. Bekah graduated from Purdue University with a degree in human relations communication then continued her education there, studying interpersonal and health communication at the graduate level. After earning her graduate degree, she joined CoreClarity in 2015. Although her official schooling is done, Bekah loves that she learns something new about herself and others each day as she deepens her understanding of human potential.

    Providing Results That Executives (and Others) Will Love

    FR302 – Location: Marriott 1-2
    Measurement & Evaluation

    01:30 PM – 02:30 PM

    Description

    Learning and development programs are evaluated for a purpose and the results are used to make improvements. All stakeholders involved in initiating, designing, developing, facilitating, implementing, and supporting programs must see the results of their efforts. This session shows how to measure up to five levels of evaluation, including impact and ROI. It also emphasizes what executives (the funders) want to see and provides examples of where ROI is occurring and how it is developed. By attending this session, you will be able to:

    Applications

    • Explore the data sets possible from learning and development including ROI.
    • Explain how these measures are derived and developed.
    • Pursue a plan to measure results and communicate them to different audiences.

    Materials

  • Presentation
  • Handout
  • Speakers

    • Jack Phillips

      Chairman – ROI Institute

      Jack J. Phillips is a world-renowned expert on accountability, measurement, and evaluation. He provides consulting services for Fortune 500 companies and major global organizations. The author or editor of more than 50 books, he conducts workshops and presents at conferences throughout the world. He has received several awards for his books and work. Jack serves as president of the International Society for Performance Improvement. His expertise in measurement and evaluation is based on more than 27 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. He has served as training and development manager at two Fortune 500 firms, as senior human resource officer at two firms, as president of a regional bank, and as a management professor at a major state university. This background led hims to develop the ROI Methodology, a revolutionary process that provides bottom-line figures and accountability for all types of learning, performance improvement, human resource, technology, and public policy programs. Jack has undergraduate degrees in electrical engineering, physics, and mathematics; a master's degree in decision sciences from Georgia State University; and a PhD in human resource management from the University of Alabama.

    The Desperate Need for Open Thinking

    GS1 – Location: Marriott 5
    General Session

    08:30 AM – 09:30 AM

    Description

    Society has begun to lose its grip on what matters most: the ability to think. Though the root cause isn't malicious, we have started to reward speed over quality, distractedness over focus, and action over reflection-and the negative effects suffered in people's personal and professional lives are beginning to add up. This predicament ought to be a wake-up call for the learning profession and its effect on employees. What is needed is a return to a balance between the three components of productive thought- creative thinking, critical thinking, and applied thinking. How can we ensure employees are practicing open thinking? Find out as a former chief learning officer discusses this important topic. Dream, decide, do, repeat.

    Speakers

    • Dan Pontefract

      Author, Speaker, Thinker, Leadership Strategist – Pontefract Group

      Dan Pontefract is the founder and CEO of the Pontefract Group, a firm that improves the state of leadership and organizational culture. He is the bestselling author of Open to Think, The Purpose Effect, and Flat Army. A renowned speaker, Dan has presented at four TED events and writes for Forbes, Harvard Business Review, and the Huffington Post. Dan is an adjunct professor at the University of Victoria, Gustavson School of Business, and has garnered more than 20 industry awards throughout his career. Previously, as chief envisioner and chief learning officer at TELUS-a Canadian telecommunications company with revenues of $14 billion and 50,000 global employees-he launched the Transformation Office, the TELUS MBA, and the TELUS Leadership Philosophy, award-winning initiatives that dramatically helped to increase the company's employee engagement to record levels of nearly 90 percent. Prior to TELUS, he held senior roles at SAP, Business Objects, and BCIT. Dan and his wife, Denise, have three children (a.k.a. goats) and live in Victoria, Canada.

    Lead Like a Legend - How to Master Your Influence

    GS2 – Location: Marriott 5
    General Session

    08:30 AM – 09:30 AM

    Description

    Learn the essential rules for increasing your influence that have been used by legendary leaders for centuries. Based on Mary's research of legendary leaders such as Gandhi, Nelson Mandela, Steve Jobs, Walt Disney, and others in recent history, this interactive, experiential, and humorous session will help you improve the quality and power of your conversations so you have a more significant impact on your organization. Using the four communication styles, increase the adoption of your programs and exert more power and influence over decisions without appearing aggressive or uncooperative. Learn how to have a greater impact on the organization by making more courageous decisions and more effectively influencing others.

    Speakers

    • Mary Legakis Engel

      Founder and CEO – The Management Coach

      Founder and CEO of The Management Coach and co-founder and CEO of Reddin Global, Mary is a recognized speaker, coach, and technology business executive based in Oakville, Canada. She has helped thousands of leaders and managers around the world achieve higher levels of performance and recognition.

    Amplify Your Engagement

    GS3 – Location: Marriott 5
    General Session

    02:45 PM – 03:45 PM

    Description

    Does your organization want people who put in only just enough to get the job done, or people who rock at their jobs, are excited to be there, lose themselves in their work, and unleash their creativity and potential? What will it take? And what about you? How do you position yourself to do the work you love to do, have the impact you're looking to have, and feel truly connected to your work? In this session, we'll focus on both! We'll explore workplace culture and the tweaks we can make to create an environment people want to be from. We'll learn from organizations that are known for being great places to work and implement ideas to help your organization, through everyone's involvement, get to that next level. We'll also identify ways individuals can change their approach to show up motivated and happy and do work that matters. And we'll have an awesome time doing it!

    Speakers

    • Rick Lozano

      Global Talent Development Consultant – Rackspace Hosting

      Rick Lozano helps people and organizations amplify their greatness to produce positive results, increase engagement, and develop impact. Combining his talents as a keynote speaker, talent development pro, and musician and singer/songwriter, Rick brings his unique approach and positive attitude to everything he does. He's spent the better part of the last two decades helping to shape award-winning talent and leadership development programs across multiple industries, most recently in a tech company consistently recognized as a great place to work. He has built a reputation for his energy, music, and refreshing delivery that leaves audiences raving and-more importantly-inspired with action items that can be immediately implemented to produce change.