Miami Program

Tuesday, November 05
Wednesday, November 06

Virtual Classroom: From Drab to Fab!

TU101 – Location: Watson Island
Learning Technologies

09:45 AM – 10:45 AM

Description

You've heard about live online training or virtual classroom, and maybe even participated in a few sessions of your own, but isn't it usually a boring experience that most participants dread? What really makes a virtual class engaging? What are the main ingredients to ensure successful learning occurs? The basics of engaging an online learning audience are often overlooked by new virtual trainers, simply because they don't yet know the secrets. The experience often leads to presenters lecturing, and participants tuning out. But there is hope! In this session, you will learn three proven strategies you can immediately implement to create engaging virtual classroom experiences. Come get a fresh perspective on using virtual classroom methods to engage your audience in ways you had not thought possible, regardless of which platform you use. It's time to turn your online training into something you cannot wait to deliver!

Applications

• Identify why virtual training is often boring and ineffective.
• Determine what online participant engagement looks like, feels like, and acts like.
• Discover powerful tips, tricks, and practices to lead engaging online learning sessions.
• Use a platform checklist to help you easily create activities using virtual classroom technology.

Materials

  • Presentation
  • Speakers

    • Kassy LaBorie

      Principal Consultant – Kassy LaBorie Consulting, LLC

      Kassy LaBorie is a master virtual facilitator, with more than 20 years of live online training experience. She's the co-author of Interact and Engage! 50+ Activities for Virtual Training, Meetings, and Webinars. She helps organizations and training professionals move to the virtual classroom. In her previous role at Dale Carnegie, Kassy was the director of virtual training services, a consultancy that partners with organizations to help them develop successful online training strategies. Kassy also served as the product design architect responsible for developing the company's live online training product and experience. Prior to this, she was a master trainer for InSync Training, a Microsoft software trainer at ExecuTrain, and a senior trainer at WebEx, where she helped build and the deliver training at the WebEx University. She has been a frequent speaker at industry conferences and events for more than 10 years and served on the 2016 and 2017 Program Advisory Committee for ATD's International Conference & Exposition. You can find Kassy on Twitter (@Kassy_L) or through her website, www.kassyconsulting.com.

    Begin With the End in Mind: Effective Needs Assessment

    TU102 – Location: Grand G-K
    Measurement & Evaluation

    09:45 AM – 10:45 AM

    Description

    People have high expectations for training. They expect it to entertain, engage, inform, not waste time, and ensure compliance, but they forget that it's meant to help improve job performance so that learners can have a positive impact on organizational results! The secret to achieving organizational impact through training is to ensure that you are clear on what that impact looks like. You need to start with understanding what organizational results you are trying to influence, then determine the on-the-job performance required to make that change, and the competencies required to enable that performance. As you do this, you are gaining the clarity required for the instructional design while laying the foundation for your training evaluation. In this session, you'll explore the components of a needs assessment so that you can immediately begin applying these steps to increase the effectiveness of your training programs.

    Applications

    • Describe the four components of a needs assessment.
    • Determine key questions to ask during a needs assessment.
    • Enable program evaluation through your needs assessment.

    Materials

  • Handout
  • Presentation
  • Speakers

    • Sharon Wingron

      Your PEOPLE Development Partner! – Wings of Success LLC

      Sharon Wingron measures success by your PEOPLE: personal excellence, organizational performance, and leadership effectiveness. As president of Wings of Success, Sharon has been helping clients achieve success by providing assessment-based solutions that develop their PEOPLE since 2002. She is a dynamic, authentic professional who delivers engaging presentations, skillful facilitation, insightful coaching, and relevant resources. Sharon has demonstrated leadership in the talent development profession as a CPLP Pilot Pioneer and was the first member of the ATD board of directors to achieve the Certified Professional in Learning and Performance designation. She is a facilitator of the ATD Master Trainer Program, a leading Wiley Everything DiSC Authorized Partner, and a Certified DiSC Solutions Provider. Sharon's success is built on continuous learning and contributing through multiple roles in diverse industries while traveling the world.

      http://www.developpeople.com

    Better Speaking, Better Training

    TU103 – Location: Bayview
    Training Delivery

    09:45 AM – 10:45 AM

    Description

    Public speaking is the primary fear of many adults. It is also the primary skill trainers need to master because poor or unimpressive speaking can ruin a training course. The great expertise and knowledge that trainers have can be wasted if they lack communication skills. How confident are you about your verbal communication skills? Are you sure that your speaking skills are up to the challenge of engaging and educating your trainees? This session offers a practical framework for understanding effective oral communication. You will learn how to create a more effective presentation and how to perform that presentation well. With this blueprint for successful oral communication, you will progress toward becoming the type of speaker you want to be. Trainers, managers, and anyone called upon to speak anywhere will get valuable ideas that can be used immediately.

    Applications

    • Understand the five keys to creating an effective presentation.
    • Understand the six keys to delivering an effective presentation.
    • Use the skills learned to be a great communicator.
    • Feel confident that you can become a well-spoken person in every speaking situation.

    Materials

  • Presentation
  • Speakers

    • Erik Palmer

      Consultant – Erik Palmer Consulting

      Erik Palmer is an author, speaker, and consultant from Denver. His work history includes trading on the floor of a Chicago commodity exchange, managing an office for a prominent Chicago commodity brokerage firm, and teaching in one of Colorado's premier school districts. In his current career, he focuses on improving oral communication, whether one-to-one, in a small or large group, informally or formally, in person or digitally. Erik shares practical, understandable ideas that enable all adults to design effective presentations and deliver them with dynamic speaking skills. Erik's book about speaking skills, Own Any Occasion, is available from ATD Press. Previous books include Well-Spoken: Teaching Speaking to All Students, Digitally Speaking: How to Improve Student Presentations With Technology, Teaching the Core Skills of Listening & Speaking, Researching in a Digital World, and Good Thinking: Teaching Argument, Persuasion, and Reasoning. His educational background includes Oberlin College, the University of Denver Law School, and the University of Colorado.

      http://www.erikpalmer.net

    What Caused It? Techniques to Isolate the Effects of Your Program

    TU203 – Location: Bayview
    Measurement & Evaluation

    11:00 AM – 12:00 PM

    Description

    This simple question, "What caused it?" is asked frequently in organizations. And it's a fair question for senior executives to ask. Our ability to isolate the effects of programs and projects positions us to answer this important question in a credible and reliable way. However, isolating the effects of the programs is not about isolating programs from other activities going on in the organization. Far from it. In fact, by isolating the effects of your program, you're positioning yourself as a better business partner. You can credibly explain how you know the investments in programs are driving results you claim. You can also help your business partners better allocate resources to different programs, projects, and activities. During this session, we will use case studies to demonstrate several techniques to isolate the effects of talent development programs and calculate the improvement in business measures.

    Applications

    • Describe the importance of isolating the effects of programs.
    • Apply at least three techniques to isolate the effects of programs.
    • Determine when to use each of the techniques..

    Materials

  • Handout
  • Presentation
  • Speakers

    • Patti Phillips, Ph.D., CPLP

      President and CEO – ROI Institute

      Patti Phillips is president and CEO of the ROI Institute. A renowned leader in measurement and evaluation, she helps organizations implement the ROI Methodology in 60 countries around the world. Patti was recently invited to serve on the Board of Trustees of the United Nations Institute for Training and Research (UNITAR). In addition, she serves as Principal Research Fellow for the Conference Board, a board member of the Center for Talent Reporting, and ATD CPLP Certification Institute Fellow. Patti also serves on the faculty of the UN System Staff College in Turin, Italy, and the University of Southern Mississippi's PhD in human capital development program. Her work has been featured on CNBC, EuroNews, and more than a dozen business journals. Patti's academic accomplishments include a PhD in international development and a master's degree in public and private management. She is certified in ROI evaluation and has been awarded the designations of Certified Professional in Learning and Performance and Certified Performance Technologist. She, along with her husband, Jack Phillips, contributes to a variety of journals and has authored several books on measurement, evaluation, analytics, and ROI.

    10 Lessons Learned in My First Year in E-Learning

    TU202 – Location: Grand G-K
    Learning Technologies

    11:00 AM – 12:00 PM

    Description

    E-learning professionals are expected to take on a wide variety of very different roles. Sometimes you're the e-learning developer, graphics designer, narrator, or videographer. Other times you may act as the project manager, researcher, or even the department's tech guru. It's no surprise that this can be a daunting and sometimes scary prospect for those new to the industry, leaving them feeling insecure, overwhelmed, and unsure of where to begin. In this session, you'll learn 10 fundamental tips and strategies that can help any new e-learning professional survive their first year in the learning and development field. These practical tips will range from visual design to content development, project management, and more. You'll spend time learning about each tip in detail and then see specific examples of how they've been successfully applied in real life.

    Applications

    • Become a more confident and successful e-learning professional.
    • Discover the importance of setting high expectations for your work.
    • Learn important things no one else will tell you when you start your first e-learning job.

    Materials

  • Presentation
  • Speakers

    • Tim Slade

      Speaker, Author, Award-Winning Freelance eLearning Designer – Tim Slade Omnimedia, LLC

      Tim Slade is a speaker, author, and award-winning e-learning designer. Tim has spent the past several years working to help others elevate their e-learning and visual communications content. Tim has been recognized and awarded within the e-learning industry multiple times for his creative and innovative design aesthetics. Tim also speaks regularly at national e-learning conferences, is a recognized Articulate Super Hero, and is co-author of the popular E-Learning Uncovered book series.

    Instructional Design for E-Learning

    TU301 – Location: Watson Island
    Instructional Design

    01:30 PM – 02:30 PM

    Description

    Oftentimes, e-learning programs don't fully consider instructional design principles and best practices. Without considering these principles, though, how can you ensure that the e-learning program is effectively addressing the issue for which it was developed? In this session, you will learn about several key instructional design tips to consider when developing your e-learning content. These tips stand to help you create a more targeted, consistent, and accessible e-learning program.

    Applications

    • Understand why it is so important to know your audience.
    • Use new methods for ensuring consistency.
    • Implement strategies for designing more universally.
    • Discover ways of building in feedback opportunities.

    Speakers

    • Ashley Chiasson

      Senior eLearning Developer, Traliant – Ashley Chiasson Consulting

      Ashely Chiasson wears a lot of hats, but that's because she's passionate about what she does and wants to share her experiences and expertise with anyone interested! She holds an MEd in post-secondary studies and a BA in linguistics and psychology, and is the author of Articulate Storyline Essentials and Mastering Articulate Storyline. Ashley is a self-proclaimed Articulate ambassador and has presented at several Articulate E-Learning Heroes Community Roadshows, in addition to various industry conferences. When she's not doing instructional design or e-learning development, Ashley enjoys reading, running, and lying low with family.

    The Power of Questions: Using Them, Soliciting Them, Responding to Them

    TU201 – Location: Watson Island
    Training Delivery

    11:00 AM – 12:00 PM

    Description

    Nothing has the power to bring about a complete mental turnaround as a good question. Questions are engaging and an effective technique for cognitive mental processing. In this session, you'll learn about the types of questions that elicit interactivity and solidify learning, about how to ask your questions so that they won't just land on a sea of blank faces, and about how to respond effectively to questions - even those you don't know the answers to. By the end of this session, you will be able to:

    Applications

    • Ask questions that help make learning stick.
    • Employ best practices to solicit questions that turn into engaging discussions.
    • Feel confident when responding to challenging questions from participants.

    Materials

  • Presentation
  • Speakers

    • Sophie Oberstein

      Adjunct Professor, Coach, Author, Consultant – Self

      Sophie Oberstein has more than 20 years of experience in learning and organizational development. She is an L&D consultant and an adjunct faculty member in the Learning Design certificate program at New York University's School of Professional Studies. She is the author of two books published by ATD Press and is working on her latest, a troubleshooting guide for new trainers. She is a past president of the Greater Philadelphia Chapter of ATD and is a certified Professional Co-Active Coach (CPCC).

    Creating Safe Spaces for Meaningful Conversations: Advanced Facilitation Techniques

    TU302 – Location: Grand G-K
    Training Delivery

    01:30 PM – 02:30 PM

    Description

    Today's organizational and community challenges call for greater collaboration and innovation. Rather than rely on the same voices and viewpoints, how can you create the conditions for meaningful and inclusive conversations? In this session, you'll learn about a proven facilitation model that increases engagement, levels power differences, elevates voices, and leads to higher levels of collaboration, learning, and innovation.

    Applications

    • Apply a facilitation model that levels power differences, elevates voices, and ultimately leads to higher levels of collaboration and innovation.
    • Reflect on how your facilitation style contributes to, or takes away from, creating safe spaces for meaningful conversations.
    • Discuss the conditions essential to creating safe spaces and elevating participant voices

    Speakers

    • Tiffany Quivers

      CEO – Q&A LLC

      Tiffany Quivers has more than 15 years' experience in training and leadership development. She is an accomplished facilitator and curriculum developer. Tiffany has worked domestically and internationally with organizations to guide and manage change and increase effectiveness. She is skilled in creating high-performing organizational cultures. It is a sincere passion and desire to see individuals and organizations reach their highest potential that drives her work. Tiffany holds a bachelor of science in marketing from Hampton University and a master's in education from Harvard University.

    Beyond Level 2: Designing Impactful Learning Programs With Evaluation in Mind

    TU303 – Location: Bayview
    Measurement & Evaluation

    01:30 PM – 02:30 PM

    Description

    All too often evaluation is an end-of-process step at best, or ignored at worst. Sometimes, because of the way professionals in our field are organized in the workplace, evaluation is considered someone else's responsibility. But knowing the desired outcomes and impact from training is critical to informing more meaningful instructional design. This session approaches instructional design from an evaluation perspective and offers a model for designing more impactful training programs by starting with the evaluation in mind. This gives you greater credibility when demonstrating the value you provide to the business leaders you support. This is intended to be a practical application session, so please bring a learning program you are in the process of designing, will be designing, or think will be needed or helpful in the future.

    Applications

    • Use evaluation tools to inform instructional design strategies.
    • Create learning activities that are linked to desired impact.
    • Deliver an evaluation plan with every instructional design package.

    Materials

  • Presentation
  • Speakers

    • Kristopher Newbauer, CPLP

      Head of Global People & Talent – Rotary International

      Kristopher Newbauer is head of global people and talent at Rotary International, the world's oldest- and one of the largest-humanitarian service club organization. Kristopher is a past president of the International Association for Continuing Education and Training and continues to serve on its board. He has a master's degree in global human resource development from the University of Illinois at Urbana-Champaign and a master of human resource management. He has certificates in human resources from Cornell University and DePaul University. Kristopher serves on the adjunct faculty of human resources development, department of educational leadership in the College of Education at Northeastern Illinois University. He previously served on the adjunct faculty of the department of education policy, organization, and leadership in the College of Education at the University of Illinois at Urbana-Champaign. He was selected as one of the Top 100 Most Influential Global HR Leaders by the World HRD Congress in February 2018 in Mumbai, India, and received the Distinguished Service Award from the International Association for Continuing Education and Training (IACET) in August 2018.

    Using Design Thinking to Craft Learning Experiences

    TU401 – Location: Watson Island
    Instructional Design

    02:45 PM – 03:45 PM

    Description

    The 21st-century workforce is unique; people have endless options for learning in the ways that best meet their needs. Yet many of the design and development models in L&D are decades old. That's where design thinking comes in. It's a modern approach to creative problem solving that's iterative, collaborative, experimental, and fun. In this session, you will explore how design thinking is a mindset as well as a method for finding innovative solutions. You will have an opportunity to try out a few design thinking techniques to see how they can be incorporated into any instructional design model.

    Applications

    • Use the different modes of design thinking and adapt it to your workplace.
    • Interview learners to better understand their perspective.
    • Discover the importance of low-fidelity prototypes.
    • Practice a proven idea generation technique.

    Materials

  • Handout
  • Speakers

    • Connie Malamed

      Learning Consultant – The eLearning Coach

      Connie Malamed specializes in learning, information, and visual design. She has a graduate degree in instructional design and technology and many years of experience. Connie publishes the popular site The eLearning Coach (http://theelearningcoach.com) and it's corresponding podcast, The eLearning Coach Podcast, to help people design, develop, and understand online learning. She's written two books, Visual Design Solutions and Visual Language for Designers, and is currently writing a new book about visual design for leraning designers. Connie's also designed a mobile app for iPhone and Android called Instructional Design Guru and offers a free 12-lesson course, Breaking Into Instructional Design (http://breakingintoid.com).

    Expert Presentation Secrets Revealed: What Speech Professors Never Told You!

    TU402 – Location: Grand G-K
    Training Delivery

    02:45 PM – 03:45 PM

    Description

    It's time to share the secrets and address some of the biggest questions you have as a presenter. How do you establish credibility if you do not have tons of experience? How do you immediately grab and keep an audience's attention regardless of your topic? How do you engage your audience without a lot of bells and whistles? You'll leave this session knowing the biggest, never-before-revealed presentation secrets!

    Applications

    • Explore techniques to get busy adults to listen to you throughout a presentation.
    • Establish your credibility regardless of the amount of expertise you have acquired.
    • Engage audience members, maximize learning, and improve your overall effectiveness as a presenter or trainer.

    Materials

  • Presentation
  • Speakers

    • Bridgett McGowen

      Founder – BMcTALKS, LLC

      Bridgett McGowen is a published author, a presentation skills coach, and an award-winning professional speaker. Prior to launching the public speaking firm BMcTALKS, she was an educational technology thought leader and faculty development consultant and a faculty member for the Texas A&M University System. She is a proud member of the National Speakers Association and is the president of her local Toastmasters club. She has earned a bachelor's degree in communication and a master's degree. Bridgett's latest book, REAL TALK: What Other Experts Won't Tell You About How to Make Presentations That Sizzle published in 2019. Bridgett is a native Texan, and she and her family currently reside in Chandler, Arizona.

    Mindset for Measurement: Get Your Head in the Game

    TU403 – Location: Bayview
    Measurement & Evaluation

    02:45 PM – 03:45 PM

    Description

    Measuring impact is as much about your state of mind as it is about the methods, techniques, and technologies. Your mindset about measuring impact will lead your actions and ultimately, determine your success. What you think (and stakeholders and partners too) about measurement, what it is and what it is not, what it can and cannot do, will ultimately determine how you use measurement to answer the question, "Did training work?" A mindset for measurement proactively plans for impact by getting alignment between business goals, workforce performance, and training solutions, and will lead to actions that demonstrate training and learning's impact on performance, behavior, and business goals.

    Applications

    • Build mind-shifting engagement models that help you plan an actionable strategy for measuring impact.
    • Sync training and learning solutions intentionally with workforce performance requirements and business goals
    • Align your thoughts and actions (and your stakeholders too) with realistic goals and methods for measuring impact
    • Develop an impact measurement plan aligned on mindset between you and your stakeholders and partners.

    Materials

  • Handout
  • Presentation
  • Speakers

    • Kevin M. Yates

      Advisor/Consultant – L&D Measurement Services

      Kevin M. Yates is a learning and development detective-just like Sherlock Holmes, he solves mysteries. The mystery he solves is, "Did training work?" He uses facts, evidence, and data to show training and learning's impact on behavior, performance, and goals. His work is global and multi-industry. Kevin has served in a variety of roles across training, learning, and talent development, which guides and informs his perspective and actions.

    Using Storytelling Strategies to Write Compelling Scenarios

    TU502 – Location: Grand G-K
    Instructional Design

    04:00 PM – 05:00 PM

    Description

    Scenarios are an effective way to create authentic learning experiences, and the most memorable scenarios are the ones brought to life by compelling storytelling. But the ability to transform seemingly mundane tasks into powerful stories is something even the most prolific and celebrated writers struggle with. In this session, we'll explore a few strategic storytelling techniques and discuss how we can use them to create scenarios that teach, engage, and move our learners. We'll practice applying these techniques to a section of a course, and you'll receive tips along the way that you can use to bring your own scenarios to life.

    Applications

    • Distinguish effective scenarios from ineffective scenarios.
    • Explain the role of scenarios in creating authentic learning experiences.
    • Apply five strategic techniques of storytelling to an existing training scenario.
    • Describe how common writing techniques used in scenario writing can affect the learning experience.

    Materials

  • Presentation
  • Speakers

    • Hadiya Nuriddin

      Owner and Principle Learning Solutions Consultant – Focus Learning Solutions

      Hadiya Nuriddin is an instructional designer and developer with more than 17 years' experience in training and development. She worked in all levels of corporate learning before choosing to become a freelance learning solutions consultant. During her time as a consultant, she's worked with a wide array of companies on a variety of topics, ranging from preventing international identity theft to beer brewing and bottling. In addition to consulting and managing her own business, she helps other professionals who are interested in working as independent training consultants make connections and find resources. Hadiya holds an MEd in curriculum studies and an MA in writing and publishing. She is also a CPLP and a PHR.

    The Holy Grail: Capturing Level 3 Evaluation Data

    TU503 – Location: Bayview
    Measurement & Evaluation

    04:00 PM – 05:00 PM

    Description

    To establish credibility and prove value, learning and development professionals need to measure whether participants actually applied on the job what they learned in a training program. Unfortunately, measuring on-the-job behavior change is not something many L&D professionals have much experience with. In fact, according to a recent ATD research study, only 60 percent of organizations evaluate some learning programs at Level 3. It's also not something many L&D professionals do well, often applying design principles formulated 60 or more years ago and long since outdated.

    Applications

    • Analyze the common mistakes L&D professionals make when creating Level 3 participant surveys that result in the collection of misleading or invalid data.
    • Discover 12 practical tips and guidelines for overcoming these mistakes and capturing data that demonstrate program value and provide the information CEOs want.

    Materials

  • Handout
  • Presentation
  • Speakers

    • Ken Phillips

      Founder/CEO – Phillips Associates

      Ken Phillips is founder and CEO of Phillips Associates, a consulting and publishing company with expertise in measurement and evaluation of learning and predictive learning analytics. He has more than 30 years’ experience designing learning instruments and assessments, and has authored more than a dozen published learning instruments. He regularly speaks to professional associations, university classes, and corporate learning and development groups. In addition, since 2008, he has spoken at the annual ATD International Conference & Exposition on topics related to the measurement and evaluation of learning. Prior to pursuing a PhD in the combined fields of organization behavior and educational administration at Northwestern University, Ken held management positions with two colleges and two national corporations. In addition, he has written articles that have appeared in TD magazine and Training Today, and is a contributing author to five books in the learning and development field. Ken earned the Certified Professional in Learning and Performance credential from ATD in 2006 as a pilot pioneer and was recertified in 2009, 2012, and 2015.

      http://www.phillipsassociates.com

    Building a Smarter Learning Ecosystem

    TU501 – Location: Watson Island
    Learning Technologies

    04:00 PM – 05:00 PM

    Description

    L&D doesn't own workplace learning. Wait, what?! Every organization is a complex ecosystem with a multitude of elements. Unfortunately, many L&D teams fail to take a holistic approach. Instead, they focus on a limited collection of tactics, especially formal training, which lessens the perceived value of L&D, stifles employee potential and hinders long-term business growth. In this session, we'll explore the components of a modern learning ecosystem. We'll demonstrate how these components work together to empower employees and enable performance improvement. We'll map popular L&D tactics, such as e-learning and performance support, to this framework. We'll discuss challenges L&D may encounter when working to evolve a learning ecosystem. You'll walk away with practical ideas that will help you start shifting your approach to learning so that you can meet the needs of today's employees.

    Applications

    • Identify the elements that make up your learning ecosystem.
    • Strengthen formal training initiatives using informal learning strategies.
    • Begin the shift towards an employee-centered learning ecosystem.

    Materials

  • Presentation
  • Speakers

    • JD Dillon

      Chief Learning Architect – Axonify

      JD Dillon is one of the most prolific authors and speakers in workplace learning today. With his practical approach, JD integrates science, technology, storytelling, and pure common sense to enable employees, improve organizational performance, and drive business results. JD has spent 20 years designing learning and performance strategies for respected global organizations, including The Walt Disney Company, Kaplan, Brambles, and AMC Theatres. He is currently chief learning architect with Axonify, where he partners with an award-winning team to solve business problems for leading organizations through the application of modern learning practices and cutting-edge technology. You can find JD on Twitter via @JD_Dillon or online at learngeek.com.

      http://www.jddillon.com

    Mad Scientist + Curiosity = Formula for Effective Training Delivery

    W102 – Location: Grand G-K
    Training Delivery

    09:45 AM – 10:45 AM

    Description

    Have you ever wanted to mix up the way you present but fresh ideas just weren't flowing? Perhaps you returned to the way you've always presented- it's a good style, and your audience received your information presentation well, but secretly you knew you could probably have taken the presentation it to another level. This session offers a periodic table with 51 elements of amazing learning experiences. In this session, you'll explore a combination of solid elements (tools), gas-like elements (principles), and radioactive elements (powerful training strategies that, if used incorrectly, can contaminate the entire presentation but, if used correctly, can harness the ultimate power of learning).

    Applications

    • Examine a variety of combinations of training elements.
    • Develop a formula that could work for your next presentation.
    • Discuss how to embrace training experiments that may blow up in your face.
    • Identify tweaks to your next experiment for maximum effectiveness.

    Materials

  • Presentation
  • Speakers

    • Brian Washburn

      Co-founder and CEO – Endurance Learning, LLC

      Brian Washburn is the co-founder and CEO of Endurance Learning, a boutique instructional design firm that creates instructor-led and e-learning courses with the vision that every training program should be engaging and lead to change. His session at Core 4 Miami was inspired by his recent article, "The Science of Effective Training," which was published in TD magazine in August. Brian has led training departments in several nonprofit organizations where he has worked on initiatives to improve the foster care system and cure blindness. He was named a top young trainer by Training magazine in 2011, holds a master's degree in organizational development, and currently serves as the president-elect of ATD Puget Sound.

    What's It Worth? Demonstrate the ROI of Your Learning Programs

    W103 – Location: Bayview
    Measurement & Evaluation

    09:45 AM – 10:45 AM

    Description

    Since 1973, organizations have been demonstrating the ROI of talent development programs. While initially only a few early adopters spent the time learning how to do it credibly, today, organizations in more than 70 countries have adopted ROI as a fundamental measure of success. However, there are still some Since 1973, organizations have been demonstrating the ROI of talent development programs. While initially only a few early adopters spent the time learning how to do it credibly, today, organizations in more than 70 countries have adopted ROI as a fundamental measure of success. However, there are still some who have yet to adopt it. Confusion about what ROI is, how to do it, when to do it, and why it's important, suppresses the opportunity to further position the talent development function as a value creating entity within the organization. This session will address these issues. During the session, you will learn some guidelines help you choose which programs are viable for impact and ROI evaluation.

    Applications

    • Use five steps to determine a program's annual monetary benefit.
    • Determine the fully loaded costs of programs.
    • Calculate an ROI, given a program's monetary benefits and costs.

    Materials

  • Handout
  • Presentation
  • Speakers

    • Patti Phillips, Ph.D., CPLP

      President and CEO – ROI Institute

      Patti Phillips is president and CEO of the ROI Institute. A renowned leader in measurement and evaluation, she helps organizations implement the ROI Methodology in 60 countries around the world. Patti was recently invited to serve on the Board of Trustees of the United Nations Institute for Training and Research (UNITAR). In addition, she serves as Principal Research Fellow for the Conference Board, a board member of the Center for Talent Reporting, and ATD CPLP Certification Institute Fellow. Patti also serves on the faculty of the UN System Staff College in Turin, Italy, and the University of Southern Mississippi's PhD in human capital development program. Her work has been featured on CNBC, EuroNews, and more than a dozen business journals. Patti's academic accomplishments include a PhD in international development and a master's degree in public and private management. She is certified in ROI evaluation and has been awarded the designations of Certified Professional in Learning and Performance and Certified Performance Technologist. She, along with her husband, Jack Phillips, contributes to a variety of journals and has authored several books on measurement, evaluation, analytics, and ROI.

    Using Microlearning Videos to Support Learner Engagement

    W101 – Location: Watson Island
    Learning Technologies

    09:45 AM – 10:45 AM

    Description

    Today, if your talent is not learning every day, they're not standing still, they're actually falling behind. We all know how important microlearning videos are for providing bite-sized, in the moment development. When done right, videos help improve knowledge retention and allows your people to learn when it's convenient for them; but not all microlearning videos are effective. Using the results of interviews with dozens of learning and development executives who have incorporated microlearning in their portfolio of learning assets, the speaker will share what works, what doesn't and what trends are impacting the creation of – and engagement with – microlearning videos.

    Applications

    • Identify three elements that are essential for effective microlearning videos.
    • Explain what the "strawberry test" is and how to use it to evaluate your microlearning plans and materials.
    • Determine why production value is critical for your video learning.
    • Understand What makes microlearning viral.

    Materials

  • Presentation
  • Speakers

    • William Arruda

      Co-founder – CareerBlast

      William Arruda Dubbed "the personal branding guru" by Entrepreneur magazine, William Arruda has been credited with turning the concept of personal branding into a global industry. A corporate branding veteran, William is the founder of Reach and CareerBlast.TV. American Express, Google, Gucci, IBM, J&J, LinkedIn, Pepsi, and Target are just a few in a long list of clients. As a thought leader, William is a spokesperson on personal branding and social media. He has appeared on BBC TV, the Discovery Channel, and NPR, and he's been featured in 1,000+ publications. He's the bestselling author of Ditch. Dare. Do! and Career Distinction, and he writes a regular column for Forbes. He holds a master's degree in education.

    Effective SMEs: How to Help Subject Matter Experts Facilitate Learning

    W202 – Location: Grand G-K
    Instructional Design

    11:00 AM – 12:00 PM

    Description

    Bringing subject matter experts (SMEs) into the training process can be one of the best things learning leaders can do. SMEs bring depth of experience, enterprise-wide perspective, and credibility to the learning process. But asking SMEs to perform this dual role also brings risk. While they want to do well in the classroom, it is an environment outside their expertise. In this session, you'll explore the unique needs of SMEs and examine ways to design learning to help them be successful. You'll be introduced to new language for communicating with SMEs and explore nonthreatening coaching techniques to help them deliver the content effectively.

    Applications

    • Position training with SMEs as a conversation that is to be facilitated rather than a speech to be perfected, and design learning with SMEs in mind to allow for that conversation to take place.
    • Use a framing strategy to help SMEs plan for and manage the learning conversation.
    • Coach SMEs to facilitate the learning conversation.

    Materials

  • Presentation
  • Speakers

    • Greg Owen-Boger

      Vice President – Turpin Communication

      Greg Owen-Boger is the vice president of Turpin Communication, a business communication training company in Chicago. Since 1995 he has coached countless employees and leaders to be more effective presenters, facilitators, and trainers. Prior to joining Turpin, he made his living as an actor. Greg was the 2015 President of ATD Chicagoland Chapter. He is a frequent blogger, popular speaker, and co-author of The Orderly Conversation: Business Presentations Redefined. He is among many thought leaders who contributed to the book Master Presenter: Lessons From the World's Top Experts on Becoming a More Influential Speaker. His most recent book, Effective SMEs: A Trainer's Guide to Helping Subject Matter Experts Facilitate Learning, was co-authored by Turpin's founder and published by ATD Press in 2017.

    Designing With Animation for E-Learning

    W203 – Location: Bayview
    Learning Technologies

    11:00 AM – 12:00 PM

    Description

    Animation is a powerful tool for creating engaging e-learning experiences. Sadly, many animations are used without purpose-they're simply , just as a design embellishment. When that happens, the animation distracts the learner from the content rather than helping to elevate it. This session will explore how animation can be used with purpose to create meaningful and appealing e-learning experiences. Through multiple before-and-after examples, the session will show you how animation can explain complex ideas and create valuable learning content.

    Applications

    • Understand how animation affects the learning process.
    • Use animation with purpose to bring meaning to learning content.
    • Explore the various types of animation used within e-learning.
    • Explain complex ideas and processes through animation.

    Materials

  • Presentation
  • Speakers

    • Tim Slade

      Speaker, Author, Award-Winning Freelance eLearning Designer – Tim Slade Omnimedia, LLC

      Tim Slade is a speaker, author, and award-winning e-learning designer. Tim has spent the past several years working to help others elevate their e-learning and visual communications content. Tim has been recognized and awarded within the e-learning industry multiple times for his creative and innovative design aesthetics. Tim also speaks regularly at national e-learning conferences, is a recognized Articulate Super Hero, and is co-author of the popular E-Learning Uncovered book series.

    First Things First: The Foundational Principles of Training Evaluation

    W201 – Location: Watson Island
    Measurement & Evaluation

    11:00 AM – 12:00 PM

    Description

    During the 60 years the Kirkpatrick Model has existed, practitioners around the world have done their best to faithfully implement it. Others have attempted to complicate it by adding more levels, changing the levels, and otherwise rearticulating its elegant simplicity. Despite these efforts, what often occurs is little more than smile sheets, pre-tests and post-tests, and hoping for the best. It does not need to be that way. In this session, you will learn the Kirkpatrick Foundational Principles and the original four levels of training evaluation.

    Applications

    • Implement practical techniques to connect training and evaluation to improved on-the-job performance and subsequent business results.
    • Use a sample evaluation form to see how your participants are reacting to your training.
    • Determine if your participants have what they need to apply back on the job.

    Materials

  • Presentation
  • Speakers

    • James Kirkpatrick

      Senior Consultant – Kirkpatrick Partners

      James "Jim" Kirkpatrick is the senior consultant for Kirkpatrick Partners. He is a thought leader in training evaluation and the creator of the New World Kirkpatrick Model. Using his 15 years of corporate experience, Jim trains and consults for organizations around the world. He is passionate about assisting learning professionals in redefining themselves as strategic business partners. Jim delivers keynote addresses and conducts workshops on topics including maximizing business results, creating powerful training and evaluation strategies, and building and leveraging business partnerships. Jim co-authored three books with his father, Don Kirkpatrick, and four books with Wendy Kirkpatrick, including Kirkpatrick's Four Levels of Training Evaluation. Jim and Wendy also served as the subject matter experts for the U.S. Office of Personnel Management's Training Evaluation Field Guide. Read more about Jim at www.kirkpatrickpartners.com.

      http://www.kirkpatrickpartners.com

    Top 10 Tips: Articulate Storyline

    W303 – Location: Bayview
    Learning Technologies

    01:30 PM – 02:30 PM

    Description

    So, you're developing some pretty awesome e-learning in Articulate Storyline, but you'd like to streamline your development-this is where all those software secrets can come in handy! If you've ever felt like you could use a clone, this session aims to make you twice as productive doing what you do. You'll learn 10 tips for working in Articulate Storyline, and how they can help you become more productive in your Articulate Storyline development.

    Applications

    • Streamline your development process with new methods.
    • Speed up your development, without sacrificing quality.
    • Use Articulate Storyline tricks of the trade.

    Speakers

    • Ashley Chiasson

      Senior eLearning Developer, Traliant – Ashley Chiasson Consulting

      Ashely Chiasson wears a lot of hats, but that's because she's passionate about what she does and wants to share her experiences and expertise with anyone interested! She holds an MEd in post-secondary studies and a BA in linguistics and psychology, and is the author of Articulate Storyline Essentials and Mastering Articulate Storyline. Ashley is a self-proclaimed Articulate ambassador and has presented at several Articulate E-Learning Heroes Community Roadshows, in addition to various industry conferences. When she's not doing instructional design or e-learning development, Ashley enjoys reading, running, and lying low with family.

    Practical Storytelling: Unlock Your Greatest Training Tool

    W302 – Location: Grand G-K
    Training Delivery

    01:30 PM – 02:30 PM

    Description

    Have you ever walked away from-or delivered-a training session where learners just didn't connect with the content? Creating engaging experiences is hard to do unless you use the greatest training tool you have: storytelling. It's more than a hot topic-storytelling is the key to producing exceptional training content. This session will use storytelling to unlock examples and tips as you develop your own meaningful, memorable story in real time.

    Applications

    • Apply storytelling basics and best practices to training content.
    • Create and deliver effective stories that advance learning outcomes.
    • Engage learners through stories to create memorable, personal connections.

    Speakers

    • Stephanie Hubka

      Managing Partner – Protos Learning

      Stephanie Hubka wants to live in a world where learning is exciting and inspiring, and training is recognized as a natural driver of an organization's strategy. As the managing partner at Protos Learning, Stephanie's work focuses on learning strategy, technology, training design and delivery, and evaluation. She has designed, developed, and delivered hundreds of instructor-led and online learning events for global audiences. She is also the co-founder of and travel writer for Road Unraveled, which tackles HR innovation and management through fostering a paid-time-off culture within organizations. A graduate of Carnegie Mellon University's Dietrich College of Humanities and Social Sciences, Stephanie is a Certified Professional in Learning and Performance (CPLP). She is a past president of ATD's Metro DC Chapter and serves as the association's National Advisor for Chapters. Her passion for training is equaled only by her love of exploring the globe; an avid traveler, she has visited each of the seven continents, 65 countries, and each of the 50 U.S. states.

    Fostering a Habit of Everyday Learning

    W301 – Location: Watson Island
    Instructional Design

    01:30 PM – 02:30 PM

    Description

    The majority of what we learn comes from practical experience, however, we don't learn everything we need just by doing our jobs. People must prepare to deal with exceptions, reinforce critical information to avoid developing bad habits and expand their capabilities to prepare for future roles. Unfortunately, with limited time and competing priorities, people are often unable to make continuous learning part of their everyday work. In this session, we'll show you how to design learning experiences that fit within the context of the modern workplace. We'll share tactics for applying evidence-based learning principles, including spaced repetition and retrieval practice. We'll demonstrate how familiar tools can be used to foster the habit of continuous learning. We'll share stories from organizations who are realizing measurable business results by helping their employees dedicate as few as five minutes per day to their professional development.

    Applications

    • Identify opportune moments for everyday learning within the typical work day.
    • Apply learning science techniques to ensure knowledge retention.
    • Enable managers to support continuous learning and development.
    • Motivate and enable employees to foster their everyday learning habits.

    Materials

  • Presentation
  • Speakers

    • JD Dillon

      Chief Learning Architect – Axonify

      JD Dillon is one of the most prolific authors and speakers in workplace learning today. With his practical approach, JD integrates science, technology, storytelling, and pure common sense to enable employees, improve organizational performance, and drive business results. JD has spent 20 years designing learning and performance strategies for respected global organizations, including The Walt Disney Company, Kaplan, Brambles, and AMC Theatres. He is currently chief learning architect with Axonify, where he partners with an award-winning team to solve business problems for leading organizations through the application of modern learning practices and cutting-edge technology. You can find JD on Twitter via @JD_Dillon or online at learngeek.com.

      http://www.jddillon.com

    The Desperate Need for Open Thinking

    GS1 – Location: Grand A-F
    General Session

    08:30 AM – 09:30 AM

    Description

    Society has begun to lose its grip on what matters most: the ability to think. Although the root cause isn't malicious, we have started to reward speed over quality, distractedness over focus, and action over reflection-and the negative effects suffered in people's personal and professional lives are beginning to add up. This predicament ought to be a wake-up call for the learning profession and its effect on employees. What is needed is a return to a balance between the three components of productive thought: creative thinking, critical thinking, and applied thinking. How can we ensure employees are practicing open thinking? Find out as a former chief learning officer discusses this important topic. Dream, decide, do, repeat.

    Speakers

    • Dan Pontefract

      CEO – Pontefract Group,

      Dan Pontefract is the founder and CEO of the Pontefract Group, a firm that improves the state of leadership and organizational culture. He is the bestselling author of Open to Think, The Purpose Effect, and Flat Army. A renowned speaker, Dan has presented at four TED events and writes for Forbes, Harvard Business Review, and the Huffington Post. He is an adjunct professor at the University of Victoria, Gustavson School of Business, and has garnered more than 20 industry awards throughout his career. Previously, as chief envisioner and chief learning officer at TELUS-a Canadian telecommunications company with revenues of $14 billion and 50,000 global employees-he launched the Transformation Office, the TELUS MBA, and the TELUS Leadership Philosophy, award-winning initiatives that helped increase the company's employee engagement to record levels of nearly 90 percent. Prior to TELUS, he held senior roles at SAP, Business Objects, and BCIT. Dan and his wife, Denise, have three children (a.k.a. goats) and live in Victoria, Canada.

    Future-Proofing Your Organization by Creating a Learning Culture

    GS2 – Location: Grand A-F
    General Session

    08:30 AM – 09:30 AM

    Description

    How does the role of the learning professional evolve when much of our content can be taught and accessed through technology? We provide the context, scenarios, simulations, and experiences that help learners future-proof themselves, but change requires motivation. Creating a learning culture is not an accident; we must invite individuals and companies to engage with learning, which requires changing the way we design it so that it is more accelerated and more experiential. This means involving the learners from the beginning of the design and creating a new normal for training. Get the tools to help you start; if you have already begun this process, you will walk away with new perspectives and possibly some new methods. This session will help you create a road map to that learning culture, no matter where you are in your journey as a learning professional!

    Speakers

    • Christie Ward CSP

      Principal – The Impact Institute

      Christie Ward is a leader on and off the platform. In the 1990s, she coached and managed more than 200 of the best professional trainers around the world for CareerTrack. She coached the world champion of public speaking in 2000. Since 1999, as the principal in the Impact Institute, she has facilitated communication topics that make the difference for performance on teams in the United States and globally. Christie is an avid supporter of ATD and its Rocky Mountain Chapter. She is the past president for the ATD Rocky Mountain Chapter, became part of the National Advisors for Chapters (NAC) for ATD in 2008, and was elected NAC Chair for 2011–2012. She served on ATD's Board of Directors from 2011 to 2012 and was part of the ATD International Conference & Exposition Program Advisory Committee from 2013 to 2016, leading as chair in 2016 in her hometown of Denver, Colorado. Christie facilitates the Training Certificate, the Designing Learning Certificate, and the Master Trainer program for ATD, and has given keynotes for ATD in Singapore, Taipei, Mumbai, Bangalore, China, and Brazil. Christie is the past president for National Speaker's Association (NSA) Colorado and volunteers for the Tennyson Center for abused children, where she judges an annual speech contest with her NSA colleagues. She also conducts mock-scholarship interviews for inner-city youth in partnership with Goodwill and the Denver Chamber of Commerce, and at Strive Charter school as part of her commitment to the community. In 2017 she went to Myanmar with Together, We Can Change the World to work with impoverished women and girls. In 2020 she will join their board and help them create a strategy to meet the needs of more women in Southeast Asia.

    Build a "Yes, And" Culture of High-Level Performance and Engagement

    GS3 – Location: Grand A-F
    General Session

    02:45 PM – 03:45 PM

    Description

    Galen Emanuele's dynamic keynote will profoundly impact the way you communicate, show up, and lead your team. Through simple skill-building activities, he will teach you how to create a cohesive "Yes, And" culture to skyrocket team performance and engagement. You will laugh, learn, and come away with new, powerful tools to enhance your leadership abilities, self-awareness, emotional intelligence, and capacity to drive exceptional culture within your organization.

    Materials

  • Handout
  • Handout 2
  • Handout 3
  • Speakers

    • Galen Emanuele

      President – Shift Yes

      Galen Emanuele is an international speaker who works with teams and organizations, including Fortune 500 companies such as Microsoft, CBRE, Expedia, and Shell, to create a profound shift in how teams and leaders communicate and show up in business. His unique, interactive keynotes and programs teach organizations how to apply the improv concept of "Yes, And" to drive an exceptional team culture of high-level performance and engagement. An expert in business leadership, Galen is also a world-class improviser who has taught and performed for many years, including with the cast from "Whose Line Is It Anyway?"